I found this order not up to your usual standard does not prompt me to recomend.
Steve
Caterkwik
2 years ago
Thank you for your feedback; I believe this would relate to the delivery of your last order. I do apologise for the delay; they had to reschedule due to there being nobody there to accept the first time they attended. I can see it got delivered to your home address eventually. I hope this does not deter you from ordering again as a valued customer of ours.
They were quick to respond and dealt with the issue immediately
Steve
Caterkwik
3 years ago
Thank you for your kind words, we are glad we were able to help.
JK
Jane Kell
3 years ago
Unfortunately they dealt with the issue quickly at the time however the promises were not met and we are still waiting for the item. I was not contacted to be advised of further delays so I am no longer satisfied with the service provided.
Дата покупки: 24/03/2023
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Michael Officer
Подтверждено Feefo
Jersey
3 years ago
Что Michael Officer сказал(-а) о Caterkwik:
I have been in a variety of sales positions in electrical for thirty plus years. I say I am sensitive to the nuances by now. Caterkwick are tangibly serious about their business. It shows in the...
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Steve
Caterkwik
3 years ago
Thank you, Michael, for the fantastic review! We're so pleased that you had a great experience with our team.
Very quick 2-working day dispatch which was impressive. However, I discovered one of my orders had a broken lid which I reported the very next day but the communication was so poor I had to call a...
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Steve
Caterkwik
3 years ago
Thank you for the lovely review, I'm glad we were able to sort this out for you eventually; I've taken a look at your account and it seems our suppliers were dragging their heels a little with our team. Nevertheless, we aim to get matters such as this resolved much faster for our customers.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.