Quick and easy to order, only down side was that I was called one day to say delivery would be next day gave them contact number to. No show then a day after no phone call to say an hour before then...
Fridge was not delivered when they said it would be and when chased was told it was the transport companies fault but no real explanation
Steve
Caterkwik
8 years ago
Thank you for your valued feedback and of course we apologise for the delayed delivery.I have taken a look into this and found the following: Your order was processed on the 25th September and I can see here that there were issues with delivery. Kelly logged a case with TNT who confirmed the item was out for delivery that day. TNT then failed to deliver a second time and re confirmed on the 28th that it was out for delivery again. Unfortunately, TNT have been unable to offer us what you and I would consider a proper explanation only confirm that they had some issues their end and it had been delayed. May I apologise sincerely for any inconvenience caused on this occasion however I hope you can agree that the vast majority of deliveries we have carried out for you have gone to plan. Indeed, your previous order was upgraded to our white glove specialist delivery service at no extra cost in recognition and appreciation of your valued business.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.