That is lovely to hear, we always try to provide the best service possible and its great to hear the thoughts of our customers. If you ever need anything further or have any questions do not hesitate to call us on 01229 480001 and we will be happy to help!
Дата покупки: 05/06/2018
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TC
Trusted Customer
7 years ago
Что Trusted Customer сказал(-а) о Caterkwik:
Delivered quickly.
Geoff
Caterkwik
7 years ago
Thank you for letting us know that your order arrived promptly. We always strive to make sure everything goes smoothly for our customers from the point of ordering right through to receiving their goods. we really appreciate the feedback.
Thank you very much, it is always good to hear that we are keeping our customers happy! If you need anything else just give us a call on 01229 480001 and we will be happy to help with any queries you may have.
Отзывы о товаре
Geoff
Caterkwik
7 years ago
Great to hear that the product arrived on time and is what you needed. We hope you enjoy using your new freezer!
Дата покупки: 28/05/2018
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Надежный клиент
7 years ago
great service, not my first purchase and won't be my last
Geoff
Caterkwik
7 years ago
Great to hear! We endeavor to provide the best service possible. Thank you for letting us know and we look forward to hearing from you again soon.
Отзывы о товаре
Geoff
Caterkwik
7 years ago
Thanks for the great feedback, if you ever need anything else or have any questions just give us a call on 01229 480001 and we will be happy to help.
Thank you very much for your lovely comments! we're really happy that you are pleased with our service and we hope you enjoy using your new Buffalo Rice Cooker.
Отзывы о товаре
Geoff
Caterkwik
7 years ago
Thank you very much for your lovely comments! We're really pleased that you are happy with our service and we hope you enjoy using your new Buffalo Rice Cooker.
Efficient service, good range of products and competitively priced. Thank you
Geoff
Caterkwik
7 years ago
Thanks very much for the great feedback! We always aim to provide the best possible service to our customers. If you ever need anything else or have any questions just give us a call on 01229 480001 and we will be more than happy to help!
Дата покупки: 30/05/2018
0
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TC
Trusted Customer
7 years ago
Что Trusted Customer сказал(-а) о Caterkwik:
Fast and efficient service.
Geoff
Caterkwik
7 years ago
Thank you for your review, we're really pleased to hear that you are happy with our service and hope you enjoy using your Buffalo Contact Grill. If you do ever need anything or have any questions please do not hesitate to give us a call on 01229 480001 and we will be happy to help.
Отзывы о товаре
Geoff
Caterkwik
7 years ago
Thank you for your review, we're really pleased to hear that you are happy with our service and hope you enjoy using your Buffalo Contact Grill. If you ever need anything please do not hesitate to give us a call on 01229 480001 and we will be happy to help.
We were recommended CaterKwik by fellow festival trader who has been buying for a long time apparently. We bought the 4 burner gas griddle which had been noticed to be heating the surface unevenly,...
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Steve
Caterkwik
7 years ago
We are sorry for the problem with the griddle and we note with concern your comments regarding our customer service. Following investigation, we feel our response isn't completely fairly described. We did initially thank you for your feedback but a complaint was logged. We offered to refund you in full. We acknowledged the issue as you described and offered a full refund while we further investigate the unit in question.
Отзывы о товаре
Steve
Caterkwik
7 years ago
Whilst we assure you that you were not sent a refurbished machine (when a griddle is used it is clear that it has been used) we do acknowledge that you were not satisfied with this product. The griddle does have areas hotter than others due the position and design of the burners under the plate. We are keen to investigate further as this range of griddles have proven a success with other purchasers.
Steve
Caterkwik
7 years ago
We are surprised and sorry to here you had problems with the regulator. The fitting is sourced from a long established, UK supplier (BES) and has been installed in many thousands of applications throughout the UK and Europe. It is manufacture strictly to the BS EN16129 standard and we have not experienced any dissatisfaction from our customers previously. We do acknowledge your feedback and thank you for taking the time to leave it.
Freezer arrived dead. Phoned customer services who have arranged for an engineer to come out the following week. No offer to replace the unit until engineer comes out to double check its actually...
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Steve
Caterkwik
7 years ago
We apologise for the delay in the Polar engineer getting to site. The Polar warranty is covered by the manufacturer and we agree that the response time in this instance is not good enough. We are doing everything we can to speed this up.
Staff at Caterkwik were helpful but let down by poor supply service
Steve
Caterkwik
7 years ago
Many thanks for the feedback. We appreciate your understanding. Our supplier is well aware of the frustration caused by a thankfully rare error. Whilst I hope you can concur that we did our absolute best to remedy the situation as soon as possible we agree with your comments and apologise sincerely.
Отзывы о товаре
Steve
Caterkwik
7 years ago
We thank you for your kind words regarding our efforts to remedy the situation and apologise for the problems experienced.
Steve
Caterkwik
7 years ago
Many thanks for the review. We're sure the Parry Hot Cupboard will serve you well.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.