We are investigating where our communications have fallen short. In the meantime, we apologise and have assigned a member of our team the task of redeeming ourselves.
Отзывы о товаре
Дата покупки: 12/06/2018
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Trusted Customer
Kelso
7 years ago
Что Trusted Customer сказал(-а) о Caterkwik:
Great to deal with communication good and fast delivery
Melissa
Caterkwik
7 years ago
Thank you for your positive feedback Jeremy, we like to keep our customers informed every step of the way.
Отзывы о товаре
Melissa
Caterkwik
7 years ago
I see you bought one of our very own 18kg washing machines, i hope this meets your needs as this is a outstanding machine.
Дата покупки: 16/06/2018
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Trusted Customer
7 years ago
Что Trusted Customer сказал(-а) о Caterkwik:
fast service, kept me informed from purchased to delivery, highly recommended
Melissa
Caterkwik
7 years ago
Thank you for your positive feedback. We like to keep our customers informed every step of the way,
Отзывы о товаре
Melissa
Caterkwik
7 years ago
Thank you for your feedback, that is a shame, i will certainly take this matter up with the manufacturer to ensure this does not happen again.
Thank you for your feedback, we love hearing about our customers experience with Caterkwik.
Дата покупки: 14/06/2018
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Belstone Dartmoor
7 years ago
Что Trusted Customer сказал(-а) о Caterkwik:
delivered next day as promised.
Geoff
Caterkwik
7 years ago
Thank you kindly for the feedback, we always endeavor to deliver on time to our customers and it is great to hear that received your delivery promptly and when expected!
Отзывы о товаре
Geoff
Caterkwik
7 years ago
Good to hear the Parry Fryer Basket is what you needed, if you have any questions about the product or need anything else, just give us a call on 01229 480001 and we will be happy to help!
Дата покупки: 13/06/2018
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Trusted Customer
7 years ago
Что Trusted Customer сказал(-а) о Caterkwik:
there was absolutely no opportunity to negotiate on the price. it was a flat no, take it or leave it. Delivery was promised within 3-5 working days. i had to contact them some 11 days later and ask...
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Steve
Caterkwik
7 years ago
Dear Sir, we aim to offer the best price in the UK combined with traditional levels of service. In most instances we succeed. Unfortunately this doesn't always leave much room for negotiation but please rest assured with the satisfaction that you found the very best price in the UK for your Cinders product with no negotiation required - straight off the bat. However, we do apologise for the delayed delivery. We're investigating the cause of the delay right now and are advised by the manufacturer that the equipment is due for delivery by tomorrow. Thanks again for your order and your feedback is appreciated.
Дата покупки: 08/06/2018
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Trusted Customer
7 years ago
Что Trusted Customer сказал(-а) о Caterkwik:
Excellent service from Chris
Geoff
Caterkwik
7 years ago
That is lovely to hear. Thank you for the feedback, I shall pass your comments on to Chris. If you need anything further do not hesitate to give us a call on 01229 480001 and we will be happy to help in any way we can!
always a pleasure to deal with quick and efficient
Geoff
Caterkwik
7 years ago
Thank you for the great feedback! It is always good to hear that our customers are pleased with the service they receive.
Отзывы о товаре
Geoff
Caterkwik
7 years ago
We are really pleased to hear that your new Buffalo fryer was delivered promptly, we hope you are enjoying using the product. If you have any questions or need anything else just give us a call on 01229 480001 and we will be happy to help!
There service was quick but the equipment was faulty and when I complained they refused to come out and fix it unless I gave them my credit card number in case I was to blame obviously I refused , I...
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Steve
Caterkwik
7 years ago
Thank you for your feedback. We apologise that things did not go smoothly. You are correct that the supplier (RH Hall) who cover this Smeg product's warranty in the UK were utterly convinced that the issue reported was not due a fault under the remit of their warranty terms. I hope you understand that we strenuously contested this position and pressed hard for a solution throughout.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.