Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Caterkwik | Отзывы о службе поддержки клиентов для https://www.feefo.com/reviews/caterkwik | Feefo

Просмотр всех 3,008 отзывов

Trusted Customer

7 years ago

Что Trusted Customer сказал(-а) о Caterkwik:

Very happy

Good price and great delivery.

Jordan

Caterkwik

7 years ago

Thanks for your feedback! We check our prices every day to ensure our customers are only paying the very best prices :)

Дата покупки: 19/07/2018

Trusted Customer

Chesham

7 years ago

Что Trusted Customer сказал(-а) о Caterkwik:

I ordered the fryer and although paying extra I had it delivered the following day. Unfortunately one of the baskets was damaged and after contacting Caterkwik it was very quickly replaced

Jordan

Caterkwik

7 years ago

Thank you for your feedback! We are happy that we managed to rectify the slight issue with the baskets. We aim to provide the very best service.

Отзывы о товаре

Дата покупки: 10/07/2018

Trusted Customer

7 years ago

Что Trusted Customer сказал(-а) о Caterkwik:

Excellent Sales - Delivery average.

Sales advice excellent. Delivery arrived at 21.30 on agreed date! One item had been damaged in transit at rear - box clearly showed it had happened before delivery. Delivery driver was frustrated due...

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Jordan

Caterkwik

7 years ago

Thank you for your review! We appreciate your feedback and happy that we got something sorted out for you.

Отзывы о товаре

Дата покупки: 13/07/2018

Trusted Customer

7 years ago

Что Trusted Customer сказал(-а) о Caterkwik:

excellent service and backup. Wiltshire

They were very efficient, when our computer would not open the instruction disc they immediately emailed us a pdf copy to enable us access to the instructions also arranged for us to have a phone...

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Jordan

Caterkwik

7 years ago

Thank you for your kind words, we aim to provide the best service our customers deserve! If you have any other queries, feel free to contact our team on 01229 480001 and we'll be more than happy to help.

Отзывы о товаре

Дата покупки: 17/07/2018

Надежный клиент

7 years ago

Words can't convey how mixed up their accounts records are......

I didn't buy anything from them, but despite being advised twice, they insist on emailing me and telling me about the progress of my delivery! Now - I'm being asked about my experience....... you...

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Steve

Caterkwik

7 years ago

Dear Sir, we apologise sincerely. An email regarding delivery was sent to you when another member of your organisation with the same billing address ordered with us. Your email was on the account having previously ordered from us. We should have only sent to the person making the order. We also sent the mail to the other member of your organisation. We removed your details as soon as requested but the Feefo request had already been queued although we admit it could and should have been intercepted as soon as the situation came to light. We work hard to comply with GDPR. I hope you can appreciate how this error has occurred, we're sorry and we have learned from it and reinforced our procedures to ensure this does not happen again.

Отзывы о товаре

Steve

Caterkwik

7 years ago

Dear Sir, we apologise sincerely. An email regarding delivery was sent to you when another member of your organisation with the same billing address ordered with us. Your email was on the account having previously ordered from us. We should have only sent to the person making the order. We also sent the mail to the other member of your organisation. We removed your details as soon as requested but the Feefo request had already been queued although we admit it could and should have been intercepted as soon as the situation came to light. We work hard to comply with GDPR. I hope you can appreciate how this error has occurred, we're sorry, we have learned from it and we've reinforced our procedures to ensure this does not happen again.

Дата покупки: 13/07/2018

Надежный клиент

7 years ago

**************

Great service and price.

Jordan

Caterkwik

7 years ago

Thank you for your review, we're happy that you were pleased with the level of service that was provided! We check our prices everyday to ensure customers pay only the best price.

Дата покупки: 12/07/2018

Trusted Customer

7 years ago

Что Trusted Customer сказал(-а) о Caterkwik:

Delivered a bit late but fine

Delivery was a day late - not so much a problem for us.

Jordan

Caterkwik

7 years ago

Thank you for your feedback. We are working more and more to our goal of 7day deliverires with our own CaterKwik Van Fleet. We appreciate all feedback to help us improve our service and deliver the best experience to our customers :)

Отзывы о товаре

Дата покупки: 29/06/2018

Trusted Customer

Sandford, Somerset

7 years ago

Что Trusted Customer сказал(-а) о Caterkwik:

Good quick and efficient service

Your confirmation of order within 30mins of placing was appreciated and delivery within 24 hours was very usefull. Our old Lincat unit was about 10 yrs old and had a printed circuit failure. We hope...

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Lily

Caterkwik

7 years ago

Thank you for your review, i hope this product lives up to your expectations.

Отзывы о товаре

Дата покупки: 10/07/2018

Trusted Customer

South London

7 years ago

Что Trusted Customer сказал(-а) о Caterkwik:

Service was excellent and delivery was quick

Customer service was good, product reached on time as promised. Was able to contact staff and ask for delivery update and that was good for me. I would surely recommended Caterkwik.

Lily

Caterkwik

7 years ago

Thats Great, i am glad your experience with Caterkwik was good.

Отзывы о товаре

Дата покупки: 09/07/2018

Trusted Customer

7 years ago

Что Trusted Customer сказал(-а) о Caterkwik:

Fast purchase and delivery

Very speedy delivery and pleased with fridge but still waiting for customer service to contact me regarding a missing part within the fridge.

Steve

Caterkwik

7 years ago

Many thanks for your review and apologies re the missing part. We'll be in touch right away.

Отзывы о товаре

Дата покупки: 04/07/2018

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

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Отзывы о Caterkwik

LINCAT DF66 TWIN TANK E FRYERДругие отзывы об этом продукте (9)Посмотреть продукт на сайтеMy whole kitchen is run on Lincat products which I set up in the summer of 2007. Very reliable products.

CK2503 TRIPLE HINGED DOOR SILVER COOLER - 900MM HIGHДругие отзывы об этом продукте (13)Посмотреть продукт на сайтеAs described and seems to work OK but time will tell!

IGLOO ROTA100/PO SERVE OVER COUNTERДругие отзывы об этом продукте (3)Посмотреть продукт на сайтеdoes what we want, only had it 4 days but it has been in use over the weekend very efficiently.

POLAR CD615 SINGLE DOOR FREEZERДругие отзывы об этом продукте (5)Посмотреть продукт на сайтеGet this - I never bought anything.....and I'm still being hounded to share my experience of it...

CK0500LED SINGLE DOOR BLACK LED BOTTLE COOLER - 900MM HIGHДругие отзывы об этом продукте (19)Посмотреть продукт на сайтеFridge working well - very slight dent on top corner (not a problem)

LINCAT EB3FX 11 LITRE AUTOMATIC WATER BOILER - CK0682Другие отзывы об этом продукте (27)Посмотреть продукт на сайтеA good boiler which replaced a similar unit 10 years old. Very efficient for our use in our Bowling club

PARRY 1860 SINGLE TANK ELECTRIC FISH FRYERДругие отзывы об этом продукте (1)Посмотреть продукт на сайтеI have used this product and the outcome so far is good, will be using it soon again.

POLAR CD612 SINGLE DOOR CABINET FRIDGEДругие отзывы об этом продукте (12)Посмотреть продукт на сайте

Как собираются отзывы Feefo?

Кто может оставлять отзыв Feefo?

Как мы проверяем отзывы?

Как мы боремся с фальшивыми отзывами?