I am still waiting for a part to go with my fryer, after constant calls to caterquik and no calls back i am still waiting nearly 4 weeks.
NOT HAPPY
Steve
Caterkwik
5 years ago
Sincere apologies. I can see we instructed our supplier regarding the missing accessory immediately and on every occasion following your calls. We agree that the initial miscommunication and subsequent incorrect updates we passed on to you were and are unacceptable though please be assured we were acting with best intentions throughout. Sophie has escalated the issue internally and with our supplier and I understand that the part has at last been picked and packed for delivery by express courier tomorrow. We understand your frustration and we are really sorry. Thank you for your feedback.
From the moment i called Caterkwik to place my order until the moment my item was at my front door i have felt completely in the loop.
I had the invoice emailed, deliver dates and a little note about...
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Отзывы о товаре
Дата покупки: 18/01/2021
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David Mcarthur
Подтверждено Feefo
Greens Barrow
5 years ago
Что David Mcarthur сказал(-а) о Caterkwik:
I called for a update on a order placed in January, got through quickly and was answered politely , was asked if they could call me back,still waiting
Steve
Caterkwik
5 years ago
Sincere apologies. I can see Jemma emailed an update on the 10th but apologies a call wasn't made. We'll be in touch ASAP.
DM
David Mcarthur
5 years ago
Found the email in spam , thanks its being taken care of now
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.