Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

William Russell Recenzii | Recenzii ale serviciului de clienți pentru https://www.feefo.com/reviews/william-russell-ltd | Feefo

Afișarea tuturor 1,419 recenziilor

Patrick John O'Dwyer

Mtwara

15 hours ago

Data achiziției: 26/05/2025

Ce a spus Patrick John O'Dwyer despre William Russell:

Over Priced

far too expensive

Angela Hurst

William Russell

15 hours ago

Thank you for your review and comments. Our protection plans are priced based on age and will increase as you get older. Our global plans are mobile and do move with you providing the family protection needed without worry.

Evaluări de produse

Client de încredere

17 hours ago

Data achiziției: 22/05/2025

good service

Angela Hurst

William Russell

15 hours ago

Many thanks for your review and comments. We're always here should you need us, please do get in touch!

Client de încredere

4 days ago

Data achiziției: 14/05/2025

Great product, competitive price and excellent support

William Russell is a very professional service. Whenever I have a question, their support responds immediately and professionally.

Angela Hurst

William Russell

3 days ago

Thank you so much for your positive 5* review. We're so pleased to hear that you are happy with the service we offer and the support provided. We're always here should you need us, please do get in touch. Thanks again for taking the time to leave your review.

Evaluări de produse

Clyde Langenberg

Lusaka, Zambia

7 days ago

Data achiziției: 20/05/2025

Ce a spus Clyde Langenberg despre William Russell:

We are satisfied with the plans and service from William Russell

Angela Hurst

William Russell

7 days ago

Many thanks for your review. We are delighted to hear how pleased you are with the service that you have received from our team. We sincerely thank you again for taking the time to comment.

Evaluări de produse

Girish Kamalakar Jaykar

nigeria

14 days ago

Data achiziției: 13/05/2025

Angela Hurst

William Russell

9 days ago

Many thanks for your review and comments. I have reviewed your renewal and have contacted you directly with a further explanation of my findings. We do issue all renewal invites 4-6 weeks prior to the renewal date in order to provide time to review and respond. Thank you again for getting in touch with us.

Evaluări de produse

Client de încredere

14 days ago

Data achiziției: 17/05/2025

Prompt Medical Cover Botswana

So Far very pleased with WR response and claims, especially 2024 when i had to claim through them. Payments were guaranteed and went through no problem

Angela Hurst

William Russell

9 days ago

Thank you very much for your 5 star review! We are very pleased to hear you are happy with the service you have received so far. We do our absolute best to ensure we provide a professional yet caring service at all times, our claims team are always on hand to assist you along the way. Thank you again for taking the time to comment.

Client de încredere

18 days ago

Data achiziției: 05/01/2025

In the email it states that I purchased Sunday 05 Jan, 2025 This is not correct purchased on May 1, 2025.

Angela Hurst

William Russell

9 days ago

Many thanks for your comments which I have emailed you about separately. I'm pleased to hear you have all the documentation needed for your plan and am sorry for the confusion on the date on the review email which was indeed showing incorrectly, we will address this as I believe the dates have been transposed behind the scenes from English to American format.

Carmen Samantha Cowley

Botswana

21 days ago

Data achiziției: 30/04/2025

Angela Hurst

William Russell

9 days ago

Many thanks for your 5 star review. We are absolutely delighted to hear how pleased you are with the service that you have received from our team, we're happy to have you as a William Russell member. We're here any time you should need us! We sincerely thank you again for taking the time to comment.

Evaluări de produse

Malcolm Ian Richardson

Mkushi

22 days ago

Data achiziției: 05/01/2025

Ce a spus Malcolm Ian Richardson despre William Russell:

And again

This is typical of the inefficiencies you should address. You are duplicating the question that I have already answered.

Angela Hurst

William Russell

9 days ago

Thank you for taking the time to leave us your feedback. We strive to deliver excellent quality customer care at all times I have contacted you directly regarding your plan so please do get in touch if you have any questions. We do hope that your experience with us going forward is a much more positive one and thank you again for your review.

Evaluări de produse

Client de încredere

24 days ago

Data achiziției: 02/06/2025

Good Policy for Expats

Good plan and rare to find for expats.

Angela Hurst

William Russell

9 days ago

Many thanks for your 5 star review. We are delighted to hear how pleased you are with the service that you have received and that your plan provides the coverage needed. Thank you again for leaving us your feedback.

Evaluări de produse

Nu ai primit o invitație de evaluare?

Despre William Russell

William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.

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+44 (0) 1276 486 477

William Russell House, The Square, Lightwater, Surrey, GU18 5SS, United Kingdom

Asistență pentru clienți

Feefo Trusted Service Awards

Premiile noastre independente recunosc cele mai bune mărci pentru serviciile oferite clienților. Câștigătorii sunt desemnați în funcție de evaluările pe care le primesc de la clienții lor.

Ce sunt Trusted Service Awards

De ce să ai încredere în evaluările Feefo?

Aflați mai multe despre Feefo

William Russell Recenzii

Protection Renewing MemberMai multe recenzii pentru acest produs (99)Vizualizați site-ul web al produsuluirenewal rates are ridiculously expensive.

Protection Renewing MemberMai multe recenzii pentru acest produs (99)Vizualizați site-ul web al produsuluiExtremely easy, straightforward. The team is very responsible and professional

Health Renewing MemberMai multe recenzii pentru acest produs (221)Vizualizați site-ul web al produsuluiExcellent service and product

Health Renewing MemberMai multe recenzii pentru acest produs (131)Vizualizați site-ul web al produsuluiGreat Plan & efficient at the service they deliver. Also fantastic that as an expat you can actually speak to someone on the end of the line and there super helpful. Have used them for years.

Protection New MemberMai multe recenzii pentru acest produs (99)Vizualizați site-ul web al produsuluiOne of few policies that cover overseas expats. Premium is good for the level of coverage offered. Very responsive customer service.

Cum sunt colectate evaluările Feefo?

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