Wool Origins 10 Mattress by Hypnos

Thank you for shopping with snuginteriors and for your 5-star review of the service that you received from our team. We are very sorry that you are disappointed with your choice of mattress model and to hear you have been finding this uncomfortable with your existing bases. The base you choose to pair your mattress with can indeed alter the level of comfort and support that you receive and we would be happy to discuss new base options with you. We do however appreciate your concerns and are grateful for your time recently discussing these with us and are therefore pleased we could arrange for a technician to inspect your mattress and check all correct components have been used and are performing correctly. We are currently waiting to receive the report back and will of course be in touch to share the technicians findings with you. In the meantime if you would like to speak about your concerns any further, we are always here to discuss any questions you might have. Kind regards, Meg

Thank you for your 5-star review! We're delighted to hear that you are happy with your new Wool Origins No 10 Mattress and that it is providing the comfort and support you were looking for. We appreciate your feedback and are pleased to know you're enjoying a great night's sleep. Kind regards, Meg