Womens Next Black Patent Standard/wide Fit Forever Comfort Chunky Loafers - Black Patent

We’re truly sorry to hear about your experience with the loafers. We understand how disappointing it must be for the heels to wear out so quickly. Please go ahead with the return, and we’ll ensure it’s processed smoothly. We appreciate your feedback as it helps us improve our quality.

Thank you for reaching out. Rachael, I’m sorry to hear about the sizing issue with your shoes — that’s understandably frustrating, especially since you love their look and feel. While our standard policy requires items to be returned with labels, since the shoes haven’t been worn, we’d like to see if there’s anything we can do to help. If you could share your photo of the shoes, we’ll review your case and explore possible options.