How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Back to all reviews

Ace Hotel Kyoto

Name: Ace Hotel Kyoto
Rating: 4.3 (4 reviews)

4.3

ratings

over the past year

Sleep quality : Excellent

Service : Good

Facilities : Excellent

Food : Good

Cleanliness : Excellent

Displaying all 4 reviews

Trusted Customer

24 days ago

Date of purchase: 14/05/2025

Ace Hotel Kyoto

View product website

Sleep quality : Exceptional

Service : Exceptional

Facilities : Exceptional

Food : Excellent

Cleanliness : Exceptional

See full customer review

Trusted Customer

1 month ago

Date of purchase: 03/05/2025

Ace Hotel Kyoto

View product website

Sleep quality : Exceptional

Service : Exceptional

Facilities : Exceptional

Food : Exceptional

Cleanliness : Exceptional

See full customer review

Elli

Athens Greece, but I live around the world

1 month ago

Date of purchase: 21/04/2025

Ace Hotel Kyoto

View product website

Breakfast was very low quality for the rating of the hotel and its cost. Gym equipment also not at the level of a 5 star hotel We stayed at the historical suite after having spent days in Mandarin...

Read all

Sleep quality : Poor

Service : Poor

Facilities : Substandard

Food : Poor

Cleanliness : Substandard

See full customer review

Rafal

4 months ago

Date of purchase: 07/02/2025

Ace Hotel Kyoto