Printivity Reviews

I'm so sorry for the stress and concern caused by the delay with your order. All delivery dates are communicated as estimates since we are not able to guarantee specific delivery dates. Unfortunately, disruptions in production and supply chains can cause delays, like the one impacting your order. I'm happy to see that your dedicated Customer Service Representative was able to assist you with making your requested updates to the order! We hope to work with you again soon.

Thank you for your kind words about our customer service team! We take great pride in providing exceptional support, and we're thrilled to hear that our representatives were able to assist you effectively. Your satisfaction is our priority, and we look forward to serving you with the same level of helpfulness in the future.

Unfortunately, as your customer service representative explained to you, a faster turnaround time was selected for your order. The standard turnaround time for your order would be 7 days, but the order was placed with a turnaround time of 4 days. In order to meet these quicker deadlines, we will have to both expedite production and expedite shipping, both of which increase the cost of the order. I'm sorry to hear that this rush turnaround time was selected unintentionally on your part, however the increase in price you saw had nothing to do with our First Time Customer Discount. We hope you give Printivity another try, and we would be happy to help you coordinate your order details ahead of time to help you make sure that everything looks correct!