Thank you for your message. Just to clarify, our pre-registration terms clearly state that the £100 is fully refundable at the customer’s request at any time if they choose not to proceed with a booking.
We’ve reviewed our system and couldn’t locate any previous communication from you regarding this. To request your refund, please contact our team directly at info@marathontours.co.uk so we can assist you promptly.
We kindly ask that refund requests be directed to our support team rather than through a review, so we can resolve them efficiently
