Service
4.9
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Product
4.8
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Service
4.9
/5
Product
4.8
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Managing Challenging Conversations

4.5
/5

5

4

3

2

1

6

5

0

0

0

11

ratings

over the past year

Managing Challenging Conversations

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Displaying all 37 reviews
Trusted Customer
5 months ago
Date of purchase: 25/03/2025
Managing Challenging Conversations
I found the course very interesting and have lots of takeaways from the day, including a number of tips I didn't necessarily expect. Mandy was engaging and took the time to listen and understand what...

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Trusted Customer
5 months ago
Date of purchase: 25/03/2025
Managing Challenging Conversations
Course provided clear outline as to how to prepare for challenging conversations. The trainer Mandy provided excellent guidance throughout as well as giving examples that put each element of the...

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DA
Darran
Maidstone
5 months ago
Date of purchase: 25/03/2025
Managing Challenging Conversations
Useful technique for dealing with employee situations.
MI
Michael
Wrotham Heath
5 months ago
Date of purchase: 25/03/2025
Managing Challenging Conversations
One of the biggest takeaways for me is that I now have a clear structure to guide me through difficult conversations. Before the course, my thoughts often felt jumbled, and I would spend a lot of...

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GA
Gareth
Wrotham Heath
5 months ago
Date of purchase: 25/03/2025
Managing Challenging Conversations
Simple things really, better listening to the team instead of the cursory "hi hope you are well" while carrying on with work. Saying no a bit more. Mandy is clearly an expert in her field, and came...

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Mark
Kent Trainers
5 months ago
Hello Gareth, Many thanks for your 5-star feedback. It's great to hear that you found Mandy to be knowledgeable and that her experience resonated with you. I'll be sure to pass on your feedback to her. Thank you once again for taking the time to share your thoughts. Mark Kent Trainers Ltd
Trusted Customer
5 months ago
Date of purchase: 25/03/2025
Managing Challenging Conversations
Mandy Rossi was our trainer for the day. She had a clear and engaging style, was thorough in her approach, and explained everything in a way that was easy to understand. Mandy's willingness to answer...

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Mark
Kent Trainers
5 months ago
Hello, Thank you for your 5-star feedback. We're delighted to hear you found Mandy's training style clear and engaging. Thank you once again for taking the time to share your experience. We hope to see you again in the future. Kind regards, Mark Kent Trainers Ltd
JA
Julie-Ann
Deal
6 months ago
Date of purchase: 19/02/2025
Managing Challenging Conversations
It was all relevant for my role in my job. The trainer was really good put ne at ease and made it fun to learn
Trusted Customer
6 months ago
Date of purchase: 19/02/2025
Managing Challenging Conversations
I feel it gave me more of an understanding on how to be assertive in situations
JU
Julie
Deal
6 months ago
Date of purchase: 19/02/2025
Managing Challenging Conversations
This was the first training course I have actually enjoyed taking part in for a very long time. The trainer was knowledgeable and listened to everyone and made the training fun!
Merchant Logo
Mark
Kent Trainers
6 months ago
Hello Julie, Thank you for your wonderful feedback on the Managing Challenging Conversations course. We're thrilled to hear you enjoyed the training. We appreciate you taking the time to share your positive experience. Mark Kent Trainers Ltd
JA
Jason
Deal
6 months ago
Date of purchase: 19/02/2025
Managing Challenging Conversations
Various tools that i can implement into my role.
About Kent Trainers
A leading provider of personal and business training courses, Kent Trainers offers a wide range of highly effective, quality training programmes, designed to help develop both the skills and capability of individuals and teams. Courses can be delivered either in-person or online. In addition, we provide customers with in-house training solutions, tailor-made to their business needs and learning objectives.
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4, Bathurst Road,, Folkestone, Kent, CT20 2NJ, United Kingdom
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About Kent Trainers
A leading provider of personal and business training courses, Kent Trainers offers a wide range of highly effective, quality training programmes, designed to help develop both the skills and capability of individuals and teams. Courses can be delivered either in-person or online. In addition, we provide customers with in-house training solutions, tailor-made to their business needs and learning objectives.