Service
4.7
/5
Product
4.4
/5
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Service
4.7
/5
Product
4.4
/5
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Romy Wool Blend Coat

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ratings

over the past year

Displaying all 18 reviews
MB
MRS ANN BARRY
3 years ago
Date of purchase: 11/08/2021
ROMY COAT
Nice coat. What l was expecting.
Fit : Excellent
Material : Excellent
Trusted Customer
4 years ago
Date of purchase: 17/10/2020
ROMY COAT
I am disappointed with the material. And it’s too large. I am returning the coat.
Trusted Customer
4 years ago
Date of purchase: 18/08/2020
ROMY COAT
Good-quality coat. Sadly no notice of delayed dispatch until asked.
Trusted Customer
4 years ago
Date of purchase: 05/08/2020
ROMY COAT
This was my second choice on the day my first choice was due I got an e mail saying the order had been cancelled As I wanted a camel coat I ordered this the following day it was reduced by 20% so I’m...

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Charlotte Wilson
Hobbs
4 years ago
Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received, this is not up to our usual standard at all and I will ask this onto the relative people to investigate to make sure this does not happen again in the future. Kind regards,
MM
MRS HEATHER MOORE
5 years ago
Date of purchase: 18/06/2020
ROMY COAT
Lovely winter coat, I tried it on in store at the end of 2019 but did not buy it until lockdown - the sale price was an added bonus ! The high neck collar is quite snug, so I'll have to put a scarf...

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MT
MRS MEGAN TURNER
5 years ago
Date of purchase: 22/01/2020
ROMY COAT
I ordered this coat in the wrong size in error during a sale. I would have loved to have sent mine back and ordered it in the correct size, which is still available. I was informed that exchanges are...

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Charlotte Wilson
Hobbs
5 years ago
Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received. Unfortunately we do not offer exchanges, however this can be taken to your nearest store for a refund, you will then be able to reorder with the store. I have however passed your feedback onto our Head Office regarding exchanges to see if this is something we can consider updating for the future.Kind regards,
Trusted Customer
5 years ago
Date of purchase: 11/01/2020
ROMY COAT
lovely cut and stylish.
Merchant Logo
GemmaD
Hobbs
5 years ago
Hi there, Thank you for taking the time to leave us your kind feedback. We appreciate all feedback as it helps us improve where improvement is needed and helps us identify what it is we are doing right. We will pass the feedback to all relevant departments and if there is anything we can do for you please do not hesitate to contact us. Kind regards.
Trusted Customer
5 years ago
Date of purchase: 02/01/2020
ROMY COAT
Extremely helpful customer care, very responsive which I didn’t expect after reading the online reviews. Very satisfied. The product is very good, darker in shade than the picture. Warm enough but...

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MR
MRS ANNETTE RUSHMERE
5 years ago
Date of purchase: 04/01/2020
ROMY COAT
Great coat but button missing on front. Also bought one last year in a size 8 which fits me but this size 8 was too small and unfortunately Hobbs didn’t have a 10 .
Trusted Customer
5 years ago
Date of purchase: 30/12/2019
ROMY COAT
I was very impressed with Hobbs, ordering and updates on delivery. It was my first time ordering direct with Hobbs, previous purchases were usually through a high street store.
About Hobbs
Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.
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72 Welbeck Street, London, W1G 0AY, United Kingdom
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About Hobbs
Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.