Men's Charles Tyrwhitt Ultimate Non-Iron Chino Pants - Forest Green Size W30 L30 Cotton

Thank you for taking the time to provide this feedback, though we are sorry you had not received the confirmation email we had sent to you on the 3rd of August to advise you of when the order was due to arrive with you. We are sorry that you have concerns about the fit of your chinos and can see a member of our customer services team has asked you to photograph measurements of the waist size, so that we can verify that this is correct, rather than issuing a replacement that may prove to be the same size, causing further disappointment and further delay to resolving this. We have emailed you to request these images once more and hope to hear from you soon so we can investigate this matter and work toward restoring your faith in us.