Service
4.6
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4.3
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Service
4.6
/5
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Big Screen Easy to Use Smartphone

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Big Screen Easy to Use Smartphone

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Displaying all 19 reviews
Trusted Customer
3 years ago
Date of purchase: 11/01/2022
Big Screen Easy to Use Smartphone
The phone supplied NOT AS ADVERTISED in catalogue or on website. The phone pictured appears to be a Maxcom MS515 and from the images seen would seem to have been perfect for my elderly mother (which...

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MW
Mrs Janet Williams
3 years ago
Date of purchase: 08/01/2022
Big Screen Easy to Use Smartphone
Merchant Logo
Andrew
Chums
3 years ago
It's great to hear that you are happy with the phone.
Trusted Customer
3 years ago
Date of purchase: 13/12/2021
Big Screen Easy to Use Smartphone
You replaced the faulty phone with some cheap acotel 1 phone which was useless to my 93 Yr old dad. As ordered easy to use phone originally. Called your team who told me they're sending the...

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Andrew
Chums
3 years ago
Thanks for commenting. I'm sorry to hear that you've had some issues with your order. I have forwarded your concern to a manager to have this looked into further. We will be in contact soon. If you need any further help please contact our customer service department on 03333 554455.
MF
Mr Cameron Fraser
3 years ago
Date of purchase: 14/08/2021
Big Screen Easy to Use Smartphone
Unable to as it never arrived!
MS
Mr Raymond Saltmer
Scarborough. NY
3 years ago
Date of purchase: 17/06/2021
Big Screen Easy to Use Smartphone
Does the job ok this was bought for aged lady who cannot use a smart phone
MC
Ms Sue Curran
4 years ago
Date of purchase: 23/04/2021
Big Screen Easy to Use Smartphone
I have been cooking for a large digit smart phone (I'm visually impaired) and this lives up to its description.
Trusted Customer
4 years ago
Date of purchase: 05/04/2021
Big Screen Easy to Use Smartphone
Just what I needed, pretty easy to operate and I can see the screen without having to wear my reading glasses
Trusted Customer
4 years ago
Date of purchase: 13/03/2021
Big Screen Easy to Use Smartphone
Very happy with the product
MS
Mr Paul Slater
4 years ago
Date of purchase: 08/03/2021
Big Screen Easy to Use Smartphone
the item did not come to my needs retured it back. i hope i have got my money back.
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Julie Ablett
Chums
4 years ago
Thank you for your feedback, it's such a shame this item did not meet your expectations. I can confirm we have received the returned item back and your refund has been processed back to your original payment source. Thank you again for your feedback, and we hope you will continue to be a valued customer at Chums.
Trusted Customer
4 years ago
Date of purchase: 06/02/2021
Big Screen Easy to Use Smartphone
When I received this phone it was locked and needed a pin number to open it, very unusual for a new mobile. Having tried Chums and the manufacturer with no luck I asked for a return. Would have sent...

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Zoe Bowness
Chums
4 years ago
I'm sorry to hear that your phone required a pin to unlock. I will pass your comments on to our Warehouse as this may have been a previous return, for which I sincerely apologise. I have just checked your account and I can see that we have not yet received your return. However, we will be more than happy to issue a full refund once it arrives back with us. Many thanks.
About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.