WALX Comentários

Thanks so much for your review — we’re really pleased to hear you’re enjoying the Carbon Pro Impulse poles and finding them easy to use! We’re really sorry to hear the straps didn’t meet expectations. That’s not the standard we aim for and we’d be happy to send you a replacement pair free of charge. Just drop us a quick email at support@walx.co.uk with your order details, and we’ll get them in the post right away. Thanks again for your feedback — and happy walking! — The WALX Team

Thanks for the review — glad to hear you’re getting started with your poles! It sounds like the twist-lock on the right pole might just need tightening a little bit more. It’s designed to hold firm under pressure (up to 60kg), so once it’s fully secured, it shouldn’t retract during use. To help, here’s a quick video showing how to adjust and lock the poles correctly: 🎥 Watch here If you’re still unsure or want us to take a look, just give us a shout — we’re always happy to help. — The WALX Team

Thank you for the fantastic 5-star review! We’re thrilled to hear you’re loving your WALX poles. Whether you’re walking for fitness, rehab, or just enjoying the outdoors, it’s great to know they’re hitting the mark. Happy walking — and let us know if you ever need support or want to explore more ways to use them! — The WALX Team

Thank you for your honest feedback — we really appreciate you taking the time to review. We’re sorry to hear the paws haven’t lived up to your expectations. Fizan paws are made from a mid-compound rubber — much like car tyres, the softer the material, the better the grip, but the quicker the wear. This summer’s unusually high temperatures have also softened the rubber further, which can speed up wear on abrasive surfaces. It’s worth mentioning that the Impulse poles, with their 15° bend, bring the tip 15–20cm further forward compared to straight poles. That allows for better grip and a more effective push — but it also means more consistent pressure is applied to the paws, which can contribute to faster wear. We’ve also found that uneven paw wear can sometimes relate to pole length or technique. For example, if the wear is mostly at the front of the paw, the poles may be a little short; at the back, they may be slightly too long. The 15° design means the ideal length may be different than what you’re used to with standard straight poles. If you’re happy to send us a photo of the worn paws, we’d be happy to take a look and offer tailored advice. Our goal is to make sure you’re getting the best possible experience with your poles. Thanks again — and we’re here if you’d like any further support. — The WALX Team

We’re so glad to hear the poles have helped with your transition from running to walking — that’s exactly what they’re designed for. The cork handles are a great shout too — they really come into their own in the heat, staying cool and comfortable even on the longest walks. Thanks for sharing, and keep up the great work on your new walking journey! — The WALX Team

Thank you for the feedback. Really pleased you enjoying using the WALX Total Body Walking poles. We have put a lot of time and effort in to the design and now we have the patent, we ca really start to change people's health & wellbeing.