Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Richmonds-anmeldelser

Viser alle 10,509 anmeldelser

Trusted Customer

Feefo-verifisert

Elsenham

7 years ago

Hva Trusted Customer sa om Richmonds:

Excellent trip as always. Not five stars as change of pickup because of roadworks which I had to contact them about!

Lyndsay

Richmonds

7 years ago

Thank you for your feedback. As soon as we are aware of any impacts to our routes/pick-ups eg roadworks we review all options available to us and then contact our customers to advise them of any changes. I can only assume that at the point of your call, we had yet to be advised of the roadworks. We apologise that you had to contact us regarding a change of pick-up.

Kjøpsdato: 08/08/2018

Trusted Customer

Feefo-verifisert

Cambridge

7 years ago

Hva Trusted Customer sa om Richmonds:

I have always found the booking service of any trip to be excellent and would always recommend you

Lyndsay

Richmonds

7 years ago

Thank you for your feedback. It is great to hear that you find our booking service to be excellent and that you recommend us. We will pass on your feedback to the team and we look forward to you travelling again with us in the future.

Produktanmeldelser

Diane

Richmonds

7 years ago

Dear Wendy

I feel we were let down by the hotel this year, and we have chosen to exclude Bournemouth from our programme in 2019, until another hotel is found which I am satisfied with.

The outbound and return journeys are always kept undefined as traffic on the major routes can be difficult, and it enables us to make changes to keep as close to our planned times as possible.

Diane Richmond

Tours & Excursions Manager

Kjøpsdato: 02/09/2018

Trusted Customer

Feefo-verifisert

7 years ago

Hva Trusted Customer sa om Richmonds:

Lovely coach very clean & a very good driver looking forward to next trip

More than happy with it as it is

Lyndsay

Richmonds

7 years ago

Thank you for your lovely feedback. We will share your compliments with the driver and wider team. We look forward to you travelling again with us in the future.

Produktanmeldelser

Kjøpsdato: 15/09/2018

Pålitelig kunde

Feefo-verifisert

7 years ago

Excellent day out. Well organized with minimal effort on my part. Would thoroughly recommend.

Lyndsay

Richmonds

7 years ago

Thank you for your feedback. We are glad to hear that your had an excellent day out and would recommend us. We will share your compliments with the team.

Kjøpsdato: 27/09/2018

Pålitelig kunde

Feefo-verifisert

7 years ago

Excellent and easy

I found booking on line really easy.when I have had to phone with an enquiry the person has been very helpful.

Lyndsay

Richmonds

7 years ago

Thank you for your feedback. It is great to hear that you find the online booking system easy and that when speaking to the team, you found them helpful. We will share your compliments with them.

Produktanmeldelser

Kjøpsdato: 15/09/2018

Trusted Customer

Feefo-verifisert

7 years ago

Hva Trusted Customer sa om Richmonds:

All OK

The brochure was very late coming out !!!!!

Lyndsay

Richmonds

7 years ago

Thank you for your feedback. The brochure was indeed delayed and we apologise for this. If you have access to our website you can always keep up to date on there, as we are continually updating our product offering.

Produktanmeldelser

Kjøpsdato: 27/08/2018

Trusted Customer

Feefo-verifisert

Royston

7 years ago

Hva Trusted Customer sa om Richmonds:

Excellent, professional company who ensure you enjoy your theatre trip.

Excellent service from this very professional company. We were looked after from the moment we boarded the coach, having been welcomed by our friendly driver who then drove us smoothly to London, to...

Les mer

Lyndsay

Richmonds

7 years ago

Thank you so much for such lovely feedback. We are glad to hear that had a wonderful night out at Tina the Musical and felt well looked after. We will pass on your compliments to the driver and whole team.

Produktanmeldelser

Kjøpsdato: 19/09/2018

Trusted Customer

Feefo-verifisert

Cottenham

7 years ago

Hva Trusted Customer sa om Richmonds:

A good day out.

Picked up on time.Coach comfortable.Dropped off on seafront and picked up at same place.Smart driver appearance and coach clean.

Lyndsay

Richmonds

7 years ago

Thank you for your feedback. We will pass on your compliments to the driver and wider team.

Produktanmeldelser

Kjøpsdato: 23/08/2018

Trusted Customer

Feefo-verifisert

sawston

7 years ago

Hva Trusted Customer sa om Richmonds:

great yarmouth trip

we would recommend your trip journeys to all our friends.the organisation for this trip was up to 5 star rating with the driver making sure that everyone were completely catered for.pick up times for...

Les mer

Lyndsay

Richmonds

7 years ago

Thank you for such lovely feedback. We are delighted to hear that you a great trip to Yarmouth. We will pass on your compliments to the driver and wider team.

Produktanmeldelser

Kjøpsdato: 09/09/2018

Trusted Customer

Feefo-verifisert

7 years ago

Hva Trusted Customer sa om Richmonds:

Excellent

I have used them for a long time and have always found them very efficient and friendly.

Lyndsay

Richmonds

7 years ago

Thank you for your lovely feedback. We look forward to having you travel again with us in the future. We will pass on your compliments to the team.

Produktanmeldelser

Kjøpsdato: 10/09/2018

Har du ikke mottatt en invitasjon til å gi en anmeldelse?

Feefo Trusted Service Awards

Våre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kåres på grunnlag av vurderingene de får fra kundene sine.

Hva er Trusted Service Awards?

Hvorfor stole på Feefo-anmeldelser?

Lær mer om Feefo

Richmonds-anmeldelser

BournemouthFlere anmeldelser av dette produktetVis produktnettstedetEnjoyed all of our trips but would have preferred a longer stay in Poole as it’s such a pretty place to explore. The driver was good but in my view a courier was needed as I feel a driver has enough...Les mer

SheringhamFlere anmeldelser av dette produktetVis produktnettstedetVery good driver gave us a lovely day out

SheringhamFlere anmeldelser av dette produktetVis produktnettstedetThe coach has always been clean and tidy the driver's are always friendly.

Isle Of WightFlere anmeldelser av dette produktetVis produktnettstedetDriver brilliant Hotel brilliant

Tina - The Tina Turner Musical EveningFlere anmeldelser av dette produktetVis produktnettstedetCannot recommend Tina The Musical highly enough. We had a first class, friendly driver who drove us to the theatre in London. We then enjoyed a top class show before returning home in comfort on...Les mer

Clacton Air ShowFlere anmeldelser av dette produktetVis produktnettstedetEverything was first class.

Great Yarmouth Maritime FestivalFlere anmeldelser av dette produktetVis produktnettstedetthe journey was well organised and the coach was very comfortable and the driver very good.other passengers had had the same driver on previous occasions and were pleased with him.

Chartwell HouseFlere anmeldelser av dette produktetVis produktnettstedetAll good and the driver was excellent

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?