Lovat Parks-anmeldelser

Thank you for taking the time to share your experience. We're truly sorry to hear about your car troubles and the disappointment it caused for your family—especially your children. We understand how upsetting it must have been to miss out on your holiday. While our policies around rescheduling are in place to help us manage availability and operations fairly for all guests, we’re always looking for ways to be more flexible and compassionate in exceptional circumstances like yours. I'm sorry that you felt we weren’t as understanding as you’d hoped—we’ll be reviewing this internally to see how we can improve. If you’d be open to it, we’d love the chance to welcome you and your family in the future and help create the holiday you were looking forward to.

Thank you so much for taking the time to share your feedback. We're really pleased to hear that you've enjoyed staying with us and that you'd choose to return — that means a lot to us. We're truly sorry to hear about the issues you experienced during both visits, especially with the safe and the follow-up on reported problems. That’s not the level of service we aim to provide, and we completely understand how frustrating it must have been — especially knowing you work in hospitality yourself and appreciate how important it is to resolve guest concerns promptly. Your comments have been shared with our team to ensure we improve our communication and responsiveness moving forward. We’re grateful for your understanding and loyalty, and we hope your next stay will be smooth and enjoyable from start to finish. Looking forward to welcoming you back again soon! Warm regards, Team Green Hill

Thank you for your review, we are delighted you enjoyed your holiday. Sorry about the mattress, please mention anything like this to us whilst you are on park - as we have spares and can always swap it over. We have now replaced the mattress, thank you so much for letting us know.

Thank you so much for your lovely review! We’re absolutely delighted to hear that your first camping experience was such a positive one and that our site provided the perfect setting for your holiday. The beautiful views really are something special, and it’s wonderful to know they added to your stay. We hope to welcome you back again soon for more memorable moments!

Ahhh Diane thank you so much for your lovely review! So glad you enjoyed your holiday again this year and we can't wait to see you again!

Thank you so much for your lovely review! We're absolutely delighted to hear that you and your husband enjoyed both of your stays with us in the shepherd’s hut. It’s great to know you found it comfy, cosy, and well-equipped—and that the cleanliness and hot tub maintenance stood out to you. We're also pleased you enjoyed the revamped Ember Café and found the local area convenient for dining and essentials. Your recommendation means a lot, and we’d love to welcome you back again soon for another relaxing getaway! Thanks AL

Thank you for your kind words! We're so pleased to hear you had an excellent stay at Green Hill Farm and enjoyed the beautiful location. It’s great to know the holiday home met your expectations and that our team made you feel welcome. We're glad you found the site well-kept and conveniently located for nearby attractions like Paulton's Park. Your recommendation means a lot to us, and we hope to welcome you back again soon! Thanks AL

Thank you for your lovely review! We're so glad you enjoyed your stay and had the chance to experience the beautiful surroundings—seeing the ponies and donkeys really is a special treat. It’s wonderful to hear that you found the glamping tent relaxing and appreciated the little extras. We’re thrilled you had such a positive experience and hope to welcome you back again soon! Thanks AL

Thank you so much for your kind words! We're thrilled to hear that you enjoyed the welcoming atmosphere, stunning views, and relaxing beach — it's exactly the experience we aim to provide for all our guests. We're also glad the onsite shop had everything you needed; we work hard to keep it well-stocked for convenience and comfort. We hope to welcome you back again soon for another peaceful and memorable stay! Warm regards, Kate Gage Holiday Experience Manager