Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Pure Collection Beoordelingen | Klantenservicebeoordelingen voor https://www.feefo.com/reviews/www-purecollection-com | Feefo

Alle 12,119 beoordelingen worden weergegeven

Betrouwbare klant

18 hours ago

Datum van aankoop: 02/07/2025

Good, no problems

WoolOvers CS

Pure Collection

18 hours ago

Good afternoon, Thank you for your 4-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Productbeoordelingen

Betrouwbare klant

20 hours ago

Datum van aankoop: 02/07/2025

Purchase

First class

WoolOvers CS

Pure Collection

20 hours ago

Good afternoon, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Joanna

Sussex

2 days ago

Datum van aankoop: 30/06/2025

Wat Joanna zei over Pure Collection:

Good from Pure but delivery by Evri poor

Good but Evri are hopeless!

WoolOvers CS

Pure Collection

2 days ago

Good afternoon Joanna, Thank you for your 4-star review, we are sorry for the issue with evri, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Productbeoordelingen

Joyce

Lancaster

4 days ago

Datum van aankoop: 03/07/2025

Wat Joyce zei over Pure Collection:

Well packed . *** the first time I have ever sent anything back to Pure.

WoolOvers CS

Pure Collection

4 days ago

Good morning Joyce, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Productbeoordelingen

Vikky

5 days ago

Datum van aankoop: 12/06/2025

Wat Vikky zei over Pure Collection:

Excellent service.

As expected the service from Pure is very good. The fact I cant remember any details is the very best sign, I chose, I ordered , it arrived and I'm wearing it! That's 'Service'.

WoolOvers CS

Pure Collection

5 days ago

Good afternoon Vikky, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Productbeoordelingen

Marnie

London

6 days ago

Datum van aankoop: 21/05/2025

Wat Marnie zei over Pure Collection:

Excellent service

Good prompt delivery, exchanges and refunds. And helpful on the phone too

WoolOvers CS

Pure Collection

6 days ago

Good evening Marnie, Thank you for your positive feedback, we appreciate the time taken to leave a review. Kind regards, Clare

Productbeoordelingen

Eileen

Guildford

6 days ago

Datum van aankoop: 03/07/2025

Wat Eileen zei over Pure Collection:

Good quality purchase

Very efficient Good telephone as well

WoolOvers CS

Pure Collection

6 days ago

Good afternoon Eileen, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Productbeoordelingen

Betrouwbare klant

6 days ago

Datum van aankoop: 03/07/2025

Good service

Reasonably quick and sent in thick paper -easy to recycle.

WoolOvers CS

Pure Collection

6 days ago

Good afternoon, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Productbeoordelingen

Maureen

Cheshire

6 days ago

Datum van aankoop: 03/07/2025

Wat Maureen zei over Pure Collection:

Brilliant Service

Service always brilliant usually next day delivery when standard delivery ticked. Fast and efficient service. Can't fault returns either just as efficient.

WoolOvers CS

Pure Collection

6 days ago

Good afternoon Maureen, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Productbeoordelingen

Sue

Cambs

6 days ago

Datum van aankoop: 26/06/2025

Wat Sue zei over Pure Collection:

Good service waiting for the refund

WoolOvers CS

Pure Collection

6 days ago

Good afternoon, Thank you for your review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Productbeoordelingen

Nog geen uitnodiging voor een beoordeling ontvangen?

Over Pure Collection

Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world. As a company, we work exclusively with our goat herders to ensure superb quality at a price that’s fair and right. Cashmere has always remained at the heart of everything we do as we were the first brand to achieve 100% sustainable cashmere production.

Alles lezen

RH15 9NB

Woolovers House, Victoria Gardens, Burgess Hill, West Sussex, RH15 9NB, United Kingdom

Feefo Trusted Service Awards

Onze onafhankelijke prijzen erkennen de topmerken op het gebied van klantenservice. De winnaars worden bepaald op basis van de beoordelingen die ze van hun klanten krijgen.

Wat zijn Trusted Service Awards

Waarom vertrouwen op Feefo-beoordelingen?

Meer informatie over Feefo

Pure Collection Beoordelingen

Linen V Neck Short Sleeve T-ShirtMeer beoordelingen van dit product (30)Productwebsite bekijkenVery cool and comfortable to wear

Cotton Linen Lacy Stitch TopMeer beoordelingen van dit product (1)Productwebsite bekijkenLovely but have not worn it yet

Cashmere Colourblock Roll NeckMeer beoordelingen van dit product (4)Productwebsite bekijkenFits well and is "different" with the Colourblock. Good combination of colours

Belgrave Straight Leg JeanMeer beoordelingen van dit product (35)Productwebsite bekijkenSize 16 Waist was perfect but the legs seemed to be too wide at the thigh part which made them too big . Good quality was expected for the price and they were good quality.

Merino Cashmere Fan Stitch SweaterMeer beoordelingen van dit product (3)Productwebsite bekijkenExcellent quality and perfect size .

Super Soft Cotton T ShirtMeer beoordelingen van dit product (22)Productwebsite bekijkenThe cotton is indeed super soft. It is a very good casual every day T Shirt, I chose the orange which is slightly muted which is what I was hoping for. The longer sleeve is good.

Cotton Wool Blend Milano JacketMeer beoordelingen van dit product (12)Productwebsite bekijken

Cotton ShirtMeer beoordelingen van dit product (193)Productwebsite bekijkenLovely shirts – crisp, cool cotton. I bought the blue wide stripe and the blue leaf print. Large size – I like them loose. They look great on, and the sleeves are perfect for my long arms. Washing...Alles lezen

Cotton ShirtMeer beoordelingen van dit product (193)Productwebsite bekijken

Premium Cotton TrouserMeer beoordelingen van dit product (88)Productwebsite bekijkenThis is the 2nd pair Pure lie this that I bought. Perfect fit Wash well Very versatile

Linen V Neck Short Sleeve T-ShirtMeer beoordelingen van dit product (30)Productwebsite bekijkenThe T shirt is of the quality expected but the sizing is more generous than usual so you might try a size smaller. Colour and design lovely.

Linen Round Neck Short Sleeve T-ShirtMeer beoordelingen van dit product (8)Productwebsite bekijkenLovely bright colours and loose fitting light t shirt for this warmer weather

Textured Linen TrouserMeer beoordelingen van dit product (5)Productwebsite bekijkenA good fit but didn’t like the quality or texture of the material. Also far too long would have needed too much off to shorten them and retain style. I returned them

Hoe worden Feefo-beoordelingen verzameld?

Wie kan een Feefo-beoordeling achterlaten?

Hoe verifiëren we beoordelingen?

Hoe gaan we om met nepbeoordelingen?