Hi,
I'm sorry to hear your vape wasn't working as expected. I can see on our email communication that we've requested for your device to be sent back to us so we can either fix it or replace it for you. We haven't yet received it, though as soon as we do we will be in touch to resolve this for you.
If you feel there's anymore we can do for you in the meantime, please get in touch with us here - info@vapoholic.co.uk
