Excellent, my only critique would be they should message the customer an hour prior to delivery and also let them know when they arrive, neither of which they did.
Iris
Topsoil Direct Ltd
6 months ago
Thank you for your feedback, which we value. We do ask that, where possible, our third-party hauliers advise the customer of a delivery window. However, this is not always possible.
Thank you for your review. It is great to hear how pleased you are with your turf and the service you received. If you have any questions or queries in the future, please don't hesitate to get in touch with our customer service team.
Pirkuma datums: 07/10/2025
0
Dalīties
ED
Emil Dymow
Verificēja Feefo
GBR
6 months ago
Ko Emil Dymow teica par Topsoil Direct Ltd:
First class
Atsauksmes par produktu
Pirkuma datums: 13/10/2025
0
Dalīties
TO
Topcat
Verificēja Feefo
GBR
6 months ago
Ko Topcat teica par Topsoil Direct Ltd:
x
Atsauksmes par produktu
Pirkuma datums: 06/10/2025
0
Dalīties
HM
Harbinder Morton
Verificēja Feefo
GBR
6 months ago
Ko Harbinder Morton teica par Topsoil Direct Ltd:
great
Atsauksmes par produktu
Augšupielādētā multivide
Skatīt visu multividi (1)
Augšupielādētā multivide
Skatīt visu multividi (1)
Pirkuma datums: 10/10/2025
0
Dalīties
MS
Michael Smith
Verificēja Feefo
GBR
7 months ago
Ko Michael Smith teica par Topsoil Direct Ltd:
Excellent
Atsauksmes par produktu
Iris
Topsoil Direct Ltd
6 months ago
Thanks for your feedback. We are pleased to hear that you are happy with our products and service. Don't forget to keep watering your turf and get in touch with us if you have any questions in the future.
terrible. an order than was suppoed to be delivered on the 2nd October was sent to another address and left on someone's drive. Still no correspondence from the company.
Sarah
Topsoil Direct Ltd
6 months ago
I am sorry for the issues you have faced with your order. I have asked a member of the team to call you and reach a suitable resolution for you.
Atsauksmes par produktu
Sarah
Topsoil Direct Ltd
6 months ago
I am sorry for the issues you have faced with your order. I have asked a member of the team to call you and reach a suitable resolution for you.
Thank you ever so much, I have passed your comments on to the member of staff you spoke to.
Atsauksmes par produktu
Pirkuma datums: 07/10/2025
0
Dalīties
Uzticams klients
Verificēja Feefo
7 months ago
Superb service.
Atsauksmes par produktu
Iris
Topsoil Direct Ltd
7 months ago
Thank you for your review. We are glad you are happy with your turf and the service received. Please remember to keep watering your turf; this is important for establishment. Once established, it’ll be ready for its first mow. If you have any future questions or queries, please don't hesitate to contact us.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.