5032-2 for 1 Hawaii & Tahiti Transpacific Cruise

Hi Ian, Thanks for taking the time to share your feedback. I can see in the system you reached out to the team recently in regards to the departure dates on your recent trip. It seems there was some confusion as to which itinerary you had purchased. I understand this has since been resolved and you had purchased the itinerary which did in fact depart for home on day 22. We're sorry for this misunderstanding. In regards to your travel pack, we are sorry for the delays in this being sent. There were delays and errors with the information the airline initially provided to us, which meant a lot of back and forth in the background. The team did send out communications in regards to the delays, we are sorry if you missed this. We are pleased the trip itself was enjoyable, and while there were admittedly a few hiccups on this one in regards to the itinerary and delayed travel details, we are sure you are going to enjoy your next trips with us (we've had a look and you've made some great choices!) Don't hesitate to reach out to us should you wish to share any more information, social.media@tripadeal.com.au Kind regards, Sarah MS TripADeal Team

Hi Debbie, Thank you for sharing your feedback! We are so happy to hear you had an amazing holiday on the Hawaii & Tahiti Transpacific Cruise. We would be pleased to take you on your next dream trip with us. Kind regards, TripADeal Team

Hi Charmaine Thanks for letting us know about the delays at the hotel. We hope you had a wonderful time cruising. Kind regards Sarah MS TripADeal Team

Hi Traveller, Thank you for the feedback regarding your recent 2 for 1 Hawaii & Tahiti Transpacific Cruise. It sounds like you had an overall enjoyable experience, and we appreciate your constructive points of feedback. We hope to have the pleasure of taking you on your next dream holiday. Kind regards, TripADeal Team

Hi Leanne Thanks for taking the time to share your feedback and I'm sorry to we're sorry to hear you didn't enjoy some parts of your recent trip. I can see that your travel packs were sent just outside of the 4-6 weeks out from your trip, we are sorry for the delays - this can happen in some cases and we are terribly sorry for any stress caused. In regards to the cruise cabin, I can see that you contacted the team with this disappointment. Unfortunately, while we can appreciate this would have been frustrating, however, as noted at the time of booking; cabins are subject to availability and some may have restricted views. We do hope you enjoyed the cruise itself, we've had some wonderful feedback about the ship and the sailing. Kind regards Sarah MS TripADeal Team