The initial contact was good, responding to my enquiry. When I questioned the cost of replacing the cat flap (as opposed to actually installing one from scratch) I was offered a £20 discount due to th
...
すべて表示
John
Pet Flaps UK
1 month ago
Thank you very much for this detailed review. Like most businesses I would imagine, we struggle to find couriers which are consistently reliable and missing pet flaps is something we have to deal with from time to time. It certainly is a good job Tony had a spare on his van. Programming microchip cat flaps is supposed to be simple but sometimes they do require the odd 'trick of the trade' and those of us with more technical know-how will be pleased to help. SureFlap microchip flaps have a 3 year warranty provided by the manufacturer so it's important to register the device with them.
John
Pet Flaps UK
1 month ago
The serial number is on the inside of the battery cover lid. surepetcare.com
We have only had it a few days. The cat is a bit afraid of the sound it makes when the flap connects with the microchip so she has been slow to adapt to it. I am sure it will be fine in a few days as
