Thank you for taking the time to share your feedback. We're sorry to hear the day didn’t quite meet your son’s expectations, especially as a keen young guitarist with a couple of years’ experience.
Our guitar sessions are designed to cater for all skill levels, and we regret that he didn’t have the chance to play alongside others at a similar level on that particular day. Group dynamics can vary, and we appreciate how that can affect the overall experience for more advanced players.
The guitars used were brand new this season, which unfortunately meant some were a little out of tune early on - something we’ve since been mindful of.
Thanks again for your helpful feedback — it’s invaluable as we continue to improve the experience for all children, whatever their musical background.
