Absolutely rubbish for contact plan to reply in 3 days is disgusting for this day and age
Louise
Secure Trust Bank
11 days ago
Hello,
We are sorry to hear that Secure Trust Bank has not met your expectation. As your name is not visible here, we are unfortunately unable to contact you.
If you need any further assistance regarding your account, please give us a call on 03451 117 092.
We really appreciate your feedback, this is regularly reviewed by our senior management team to help us improve our products and services.
Kind regards,
Louise
Easy to use
Feel more than safe when dealing and speaking to STB direct
Would have re invested my 3 year bond into an ISA but the rate went down before my bond ended
Will still use STB as and when...
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Louise
Secure Trust Bank
9 days ago
Hello,
We appreciate your positive feedback regarding your experience. Thank you for sharing.
Kind regards,
Louise
Ciò che Graham Swift ha detto su Secure Trust Bank:
Great Service
Carried out my maturity instructions perfectly.
Sophie
Secure Trust Bank
14 days ago
Hi Graham,
We are pleased to hear we where able to carry out your maturity instruction perfectly for you!
Thank you for your review!
Kind regards,
Sophie
On line service was easy to use and I was kept well informed by email of key information and account milestones
Sophie
Secure Trust Bank
14 days ago
Hi,
We are pleased to hear you find our online service easy to use and are happy with the correspondence we provide!
Thank you for your review!
Kind regards,
Sophie
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.