Merchant Logo

Pockets Recensioni

Valutato
Eccezionale

Pockets.co.uk is an extension of our already successful bricks and mortar luxury menswear business.

Servizio
4.8
/5
Prodotto
4.8
/5

5

4

3

2

1

73

0

1

1

3

78

valutazioni nell'ultimo anno

Visualizzazione di tutte le 1,218 recensioni
GU
Guest
7 years ago
Data di acquisto: 30/09/2017
Ciò che Guest ha detto su Pockets:
Fantastic customer service
Excellent customer service. Paul and Vincent were extremely personable and helpful with sizing and style advice. They even changed the delivery service to one that suited my needs. Brought a couple...

Leggi tutto
Recensioni del prodotto

0
Condividi
Cliente fidato
7 years ago
Data di acquisto: 26/09/2017
Ordered a 100GBP belt but didn't event get the official package , could look like it was a fake item. Other than that delivery was fast
Merchant Logo
Vincent
Pockets
7 years ago
I'm sorry to hear you weren't 100% satisfied with your purchase from Pockets. I have made enquiries with our Delivery Team and have been assured that they dispatched your Hugo Boss belt exactly as we received it from the manufacturer - however, we are always striving to improve the presentation of orders here, and your comments have been noted. Thank you for your feedback.
0
Condividi
AT
aaron tozer
7 years ago
Data di acquisto: 26/09/2017
Ciò che aaron tozer ha detto su Pockets:
Great service before the sale & after
Great efforts gone to, just to help with sizing of an expensive product before purchasing & great service delivering before a wedding 👌🏼
Merchant Logo
Vincent
Pockets
7 years ago
I will pass your kind comments on to our delivery and customer service teams! Always happy to help :)
AT
aaron tozer
7 years ago
Hi Vincent We are talking minor scuffs & blemishes, i just wasn't expecting any on a pair of £400 handmade shoes, but the quality & fit was so good i wanted them for the wedding i had at the weekend & figured id only add to those scuffs & blemishes in due course any way.
Recensioni del prodotto

0
Condividi
AB
Aaron Burgess
7 years ago
Data di acquisto: 26/09/2017
Ciò che Aaron Burgess ha detto su Pockets:
Website needs modernising, but spot on products.
The website needs better navigation; i.e being able to choose multiple size/brand filters rather than just one. However the delivery and products were spot on.
Merchant Logo
Vincent
Pockets
7 years ago
Thank you for the comments! We're always striving to improve the navigation of our website, so your comments are greatly appreciated.
Recensioni del prodotto

0
Condividi
GU
Guest
7 years ago
Data di acquisto: 27/09/2017
Ciò che Guest ha detto su Pockets:
Rapid delivery, packaging was was personal. A nice touch.
Merchant Logo
Vincent
Pockets
7 years ago
Thank you very much for the positive feedback - I shall pass this on to our delivery team!
0
Condividi
JP
Jamie Patterson
Bangor
7 years ago
Data di acquisto: 27/09/2017
Ciò che Jamie Patterson ha detto su Pockets:
Excellent service!!
Really pleased with the speedy delivery and the way my jacket was packaged was a nice little touch, many thanks to Robyn who packed my item. Really 5* customer service and a free aftershave sample......

Leggi tutto
Merchant Logo
Vincent
Pockets
7 years ago
Fantastic! I will pass on your comments to our delivery team, and Robyn in particular. Thank you for choosing Pockets.
Recensioni del prodotto

0
Condividi
CD
Craig Davies
7 years ago
Data di acquisto: 26/09/2017
Ciò che Craig Davies ha detto su Pockets:
First Class service and product
Quick and easy to navigate web site. Straightforward checkout and even though I asked for ‘standard’ delivery it arrived, expertly wrapped in super speedy time. Sadly some of the items didn’t fit but...

Leggi tutto
Merchant Logo
Vincent
Pockets
7 years ago
This is exactly the customer experience we strive for here at Pockets, so we really appreciate you taking the time to give us this feedback. Thank you for choosing Pockets!
Recensioni del prodotto

0
Condividi
Cliente fidato
7 years ago
Data di acquisto: 23/09/2017
Fantastic customer service, superbly packaged and will have no hesitation using Pockets again.
Merchant Logo
Vincent
Pockets
7 years ago
That's what we like to hear! Thank you for taking the time to give us this feedback, and thanks for choosing Pockets.
Recensioni del prodotto

0
Condividi
GJ
Gwyn Jones
7 years ago
Data di acquisto: 26/09/2017
Ciò che Gwyn Jones ha detto su Pockets:
Delivery was unacceptable, flannels charge the same delivery charge but is the day after, I waiting 6 days! Very, very poor
Merchant Logo
Vincent
Pockets
7 years ago
I'm sorry you were not happy with the service you received from Pockets on this occasion. Your items did arrive on the 5th working day (Monday to Friday) after you placed your order, which is within the 3 - 7 days quoted on our website for standard delivery - we do usually strive to get every order dispatched much quicker than this, but allow the 7 working days period during Flash Sale events due to the high volume of orders we receive.
Recensioni del prodotto
0
Condividi
CP
Chris Pugh
7 years ago
Data di acquisto: 26/09/2017
Ciò che Chris Pugh ha detto su Pockets:
Excellent service..
Quick delivery and changed one item for a different size the same day.
Merchant Logo
Vincent
Pockets
7 years ago
Pleased to hear you had a positive experience shopping with Pockets, and thank you for taking the time to leave this feedback. Greatly appreciated.
0
Condividi
Informazioni su Pockets
You can now shop online and experience great advice, impeccable service and the latest looks all within a few clicks. We're passionate about menswear and stock some of the worlds finest brands such as Moncler, C.P. Company, Hugo Boss, Belstaff, Paul Smith, Aqua di Parma, Canali, Stone Island and Burberry to name but a few.
Leggi tutto
Unit 5 Hotspur Park, Knights Way, Battlefield Enterprise Park, Shrewsbury, Shropshire, SY1 3FB, United Kingdom
Award

Feefo Trusted Service Awards

I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.

Perché fidarsi delle recensioni di Feefo?

Informazioni su Pockets
You can now shop online and experience great advice, impeccable service and the latest looks all within a few clicks. We're passionate about menswear and stock some of the worlds finest brands such as Moncler, C.P. Company, Hugo Boss, Belstaff, Paul Smith, Aqua di Parma, Canali, Stone Island and Burberry to name but a few.