Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di Adrenaline.com.au

Visualizzazione di tutte le 23,979 recensioni

Cliente fidato

Verificato da Feefo

7 months ago

Awesome ride the kids loved it would definitely go again for sure 👌👌

Customer Experience

Adrenaline.com.au

7 months ago

Thanks for the great feedback! We’re so happy to hear the kids loved it and that you’d come back again 👌

Cliente fidato

Verificato da Feefo

7 months ago

I had trouble booking for 4 adults and 4 children as there was reduced rates for kids. I could only add 1 child to the booking. I ended up having to do 4 separate bookings for 1 adult and child. I...

Leggi altre

Customer Experience

Adrenaline.com.au

7 months ago

Thank you for sharing your experience. We’re really sorry for the booking difficulties and the missing confirmation emails, we understand how concerning this would be. I have just sent you an email with your confirmations attached. If there is anything else we can help with, please respond to my email or you can reach out to our team. I hope you enjoy your adventure!

Cliente fidato

Verificato da Feefo

7 months ago

Was unable to successfully book online using a voucher. I had more than enough credit in the voucher but the booking process required .03 cents to be put on credit card. Why? Was this to gain credit...

Leggi altre

Customer Experience

Adrenaline.com.au

7 months ago

Thank you for sharing your experience. We’re sorry for the frustration caused during the booking and voucher process . Your feedback has been passed on to help us improve, and we appreciate you taking the time to raise these concerns. I hope you are now able to enjoy your trip to Sealife.

Kathy MacGregor

Verificato da Feefo

AUS

7 months ago

Ciò che Kathy MacGregor ha detto su Adrenaline.com.au:

I required assistance booking activities on line and was helped by the customer service team. They were great and explained step by step the process. Very helpful

Customer Experience

Adrenaline.com.au

7 months ago

Thank you for your kind feedback. We’re so glad our customer service team could guide you through the booking process step by step. I hope you enjoy your adventures!

Cliente fidato

Verificato da Feefo

7 months ago

Extremely professional and helpful, could not recommend them enough Cheers

Customer Experience

Adrenaline.com.au

7 months ago

Thanks so much for the kind words! We’re thrilled to hear you found our team professional and helpful.

Elena Wilson

Verificato da Feefo

AUS

7 months ago

Ciò che Elena Wilson ha detto su Adrenaline.com.au:

Great experience! The instructor was fantastic, the whole process nice and smooth! Highly recommend! Thank you 🙏

Customer Experience

Adrenaline.com.au

7 months ago

Thank you for the lovely review! We’re so pleased to hear you had a smooth experience and that the instructor made it extra special.

Jules Watson

Verificato da Feefo

AUS

7 months ago

Ciò che Jules Watson ha detto su Adrenaline.com.au:

I love buying exciting experiences for family and friends from Adrenaline, so easy and reasonably priced.

Customer Experience

Adrenaline.com.au

7 months ago

Thanks for the lovely review. We’re delighted to hear you enjoy gifting experiences with us and find the process easy and affordable.

Troy Lynch

Verificato da Feefo

7 months ago

Ciò che Troy Lynch ha detto su Adrenaline.com.au:

Great help and very fast. Made it easy for me to navigate and find what I needed to. Polite and considerate help.

Customer Experience

Adrenaline.com.au

7 months ago

Thank you for your lovely feedback. We’re glad our team could help quickly and make things easy for you.

Johanna Sanchez

Verificato da Feefo

COL

8 months ago

Ciò che Johanna Sanchez ha detto su Adrenaline.com.au:

Amazing experience Lovely staff And the dolphins… woowwww. Spectacular!!!!

Customer Experience

Adrenaline.com.au

7 months ago

Thank you for the wonderful feedback! We’re so pleased you had an amazing experience. The dolphins really are something special 🐬

Cliente fidato

Verificato da Feefo

8 months ago

So far, I haven’t received my confirmation email & I paid $499 for the experience 12hrs ago. I also haven’t been able to reset my password, because the emails to do so aren’t coming through. I’m...

Leggi altre

Customer Experience

Adrenaline.com.au

7 months ago

Thanks for bringing this to our attention, we’re really sorry for the frustration this has caused. Confirmation and reset emails should come through quickly, so this isn’t the experience we want for you. I can see that you have been in touch with our team to have your booking confirmation resent. I hope you enjoyed your experience!

Non hai ricevuto un invito a scrivere una recensione?

Feefo Trusted Service Awards

I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.

Cosa sono i premi Trusted Service Awards

Perché fidarsi delle recensioni di Feefo?

Scopri di più su Feefo

Adrenaline.com.au Recensioni

Come vengono raccolte le recensioni di Feefo?

Chi può lasciare una recensione su Feefo?

Come verifichiamo le recensioni?

Come trattiamo le recensioni false?