Heater Shop Ulasan

We're glad to know everything went smoothly. Thanks for trusting Heater Shop!

Thanks for the fantastic rating – We’re so pleased to hear your experience was positive.

Thank you for taking the time to leave your feedback. We're very sorry to hear about your recent experience and completely understand your frustration, especially given the circumstances and the timing during the heatwave. We sincerely apologise for the delay in delivery and the lack of communication around it. While we do rely on third-party couriers like DX Express to fulfil deliveries, we recognise that their performance directly reflects on us - and in this case, it fell short. Please rest assured that we are refunding the additional charge you paid for the AM next-day delivery, as the service was not delivered as promised. We appreciate your honest review and, while we're disappointed that this was your impression of our service, we hope you’ll consider giving us another chance in the future. If there's anything else we can do to help resolve this, please don't hesitate to reach out.

Thank you so much for your positive rating for your recent purchase from Heater Shop.

Fantastic to hear, thank you very much for the really great review.

Thank you so much for taking the time to share such detailed feedback – It truly means a lot to us. We’re thrilled to hear that your experience with Heater Shop met (or exceeded!) your expectations, and we’ll be sure to pass your comments along to the team.