Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

Inside Story vélemények | https://www.feefo.com/reviews/inside-story ügyfélszolgálati vélemények | Feefo

Mind a(z) 78 vélemény megjelenítése

Katherine North

East Sussex

4 days ago

Vásárlás dátuma: 13/06/2025

Mit mondott Katherine North Inside Story kereskedőről:

Saw the mirror up close in Bluewater and was met by very welcoming staff. I followed up with an online purchase and am very happy with the result.

Vélemények a termékekről

Natalie Davies Interior Design

North Yorkshire

4 days ago

Vásárlás dátuma: 13/06/2025

Mit mondott Natalie Davies Interior Design Inside Story kereskedőről:

I have emailed Customer Services several times regarding the faulty table, but still have received neither a replacement nor a refund.

Vélemények a termékekről

Emily Edwards

Inside Story

2 days ago

Hello there. Thank you for taking the time to share your feedback, and we’re truly sorry to hear about your experience. We sincerely apologise for the inconvenience caused by the issue with the table legs and for the delay in getting this resolved for you. Please rest assured that we take this matter seriously and will be in touch with you via email shortly to ensure it’s addressed as a priority. We understand how frustrating this must be, especially with your client waiting, and we’re committed to making it right as quickly as possible. Thank you for your patience, and again, we’re very sorry for the trouble this has caused. Kind Regards, Inside Story Customer Care.

Megbízható vevő

5 days ago

Vásárlás dátuma: 12/06/2025

Amazing! Love this diffuser, my favourite, and that’s saying something!

Vélemények a termékekről

Megbízható vevő

6 days ago

Vásárlás dátuma: 12/06/2025

Bought two of the chairs in neutral colour wood. When they arrived, one was neutral and the other was walnut wood. However, both were substantially damaged both from the delivery and in terms of the...

Összes olvasása

Milla

Inside Story

5 days ago

Good morning, Thank you for taking the time to leave your feedback. I'm truly sorry for the issues you've experienced — from receiving the wrong and damaged items to the difficulties with the return process and refund delays. This is far from the standard we want for you or any of our customers. To confirm, your remaining refund was processed on 26th June and should appear in your account within 3–5 working days, depending on your bank. Your feedback has been shared with the relevant team, and the situation is being reviewed so we can learn from it and prevent similar issues in the future. This was a rare occurrence, and I want to reassure you it’s being taken seriously. Sincere apologies again, and thank you for your patience. Kind regards, Inside Story Customer Care

Vélemények a termékekről

Judith Powell-Jones

Lostwithiel Cornwall

11 days ago

Vásárlás dátuma: 27/05/2025

Mit mondott Judith Powell-Jones Inside Story kereskedőről:

I spoke to customer services before placing the order and the lady was extremely helpful.

Vélemények a termékekről

Thelma Miller

Londonderry

26 days ago

Vásárlás dátuma: 23/05/2025

Mit mondott Thelma Miller Inside Story kereskedőről:

Ohh my god the service is so quick.the smell of the defusers is something else..l highly recommend this brand 100%

Vélemények a termékekről

Megbízható vevő

1 month ago

Vásárlás dátuma: 06/05/2025

Lack of effort to refund my purchase.

Makayla Sher

Inside Story

1 month ago

Good afternoon, Thank you for taking the time to leave your feedback. I am so sorry that we have let you down in getting your refund processed for you. I can see that our customer service team are currently in contact with you to resolve this, I do hope we are able to resolve this issue for you promptly and we can help get this 1* service to a 5* service. Kind regards, Inside Story.

Vélemények a termékekről

Makayla Sher

Inside Story

1 month ago

Good afternoon, Thank you for taking the time to leave your review. I am very disheartened to hear that you received your mirror in less-than-perfect condition. This is not the quality we want you to receive. I am so sorry again that this has happened with your order. I have reached out to you by email and hopefully, we can have this resolved for you and I do hope that in the future we can provide a perfect mirror. Kind regards, Inside Story.

Megbízható vevő

1 month ago

Vásárlás dátuma: 12/05/2025

These items arrived on time , well packed good delivery

Vélemények a termékekről

Megbízható vevő

1 month ago

Vásárlás dátuma: 12/05/2025

I’ve had VERY little correspondence. Only correspondence I’ve had is when I’ve contacted them to ask where my item is. I am STILL to receive my item. I’m getting very worried about this

Makayla Sher

Inside Story

1 month ago

Good afternoon, Thank you for taking the time to leave your feedback. I am so disheartened to hear that you have had very minimal contact from us with this order. I have looked into this as well, and I can see that tracking was provided to you by our customer service team on where whereabouts of your order. If you still have not received the order, please do reach out to us again so we can investigate this for you and put it right. Kind regards, Inside Story.

Megbízható vevő

1 month ago

Vásárlás dátuma: 06/05/2025

Makayla Sher

Inside Story

1 month ago

Good afternoon, Thank you for taking the time to leave your feedback. I am disappointed to see that we have not provided you with our usual 5* service. I do hope the future we can redeem ourselves and provide you with the best service possible. Kind regards, Inside Story

Vélemények a termékekről

Emily Edwards

Inside Story

1 month ago

Good morning, thank you for bringing this to our attention and I am so sorry to hear that your order never arrived. We completely understand how frustrating and disappointing this must be, and we sincerely apologise for the inconvenience caused. Please know that this is not the level of service we strive to provide. We take delivery issues very seriously and are currently reviewing this with our courier partner to understand what went wrong. In the meantime, I can see that our team have already issued a refund for you, I do hope this relives any further concerns you may have. Thank you again for your patience, and for giving us the opportunity to resolve this. We truly value your feedback, and will absolutely take your comments into account as we review our delivery processes moving forward. Kind Regards, Inside Story Customer Care.

Nem kaptál meghívót, hogy véleményt írj?

Róla: Inside Story

Come with us and let us take you to a place. A place filled with colour, craft and creativity. From cushions to candles. From velvets to linens. Where things of beauty make you smile, where clever design surprises and inspires. This is the story of Inside Story. The place where your story starts.

Összes olvasása

0208 877 4002

55 Kimber Road, London, Greater London, SW18 4NX, United Kingdom

Miért bízz a Feefo véleményekben?

Ismerd meg jobban a Feefo platformot

Inside Story vélemények

Gold Round MirrorTöbb vélemény erről a termékről (1)A termék webhelyének megtekintéseIt arrived exactly as it looks on the website. Nice and large it looks great in our bathroom matching our brass taps and doorknobs.

Earl Grey And Lemon DiffuserTöbb vélemény erről a termékről (3)A termék webhelyének megtekintése

Soy Blend Dinner Candles 2 PackTöbb vélemény erről a termékről (3)A termék webhelyének megtekintéseBeautiful colour which was what attracted me but burn messily with wax running down over the candlestick and beyond.

Juniper Cedarwood DiffuserTöbb vélemény erről a termékről (1)A termék webhelyének megtekintése

Dalston ChairTöbb vélemény erről a termékről (4)A termék webhelyének megtekintéseIt arrived broken. It’s been 2 weeks and I still haven’t received my refund.

Dalston ChairTöbb vélemény erről a termékről (4)A termék webhelyének megtekintéseI didn't syle it in anyway because it never arrived. You should really re consider your delivery company.

Hogyan gyűjtjük a Feefo véleményeket?

Ki írhat Feefo véleményt?

Hogyan ellenőrizzük a véleményeket?

Hogyan kezeljük a hamis véleményeket?