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Értékelve
Kitűnő
Szolgáltatás
4.6
/5

5

4

3

2

1

6,711

1,951

261

152

259

9,334

értékelés az elmúlt évben

Mind a(z) 298,772 vélemény megjelenítése
Megbízható vevő
6 days ago
Vásárlás dátuma: 06/08/2024
Poor Service
Poor Service.
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Paula
AXA Insurance
5 days ago
Hi, thanks for taking the time to leave a review. I'm really sorry to hear you've been unhappy with our service and I've sent you an email requesting more information around your dissatisfaction. I look forward to your reply so that we can resolve this for you. Take care for now. Paula AXA Customer Service Team.
Megbízható vevő
10 days ago
Vásárlás dátuma: 13/10/2024
Very helpful staff
Very freindly helpful and informative when i phoned needing advice.
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Neil
AXA Insurance
10 days ago
Hi, Thanks for getting in touch to leave your feedback. We really appreciate you taking the time to do this. I’m really pleased to hear that the service you received from our staff was at a high level. Best wishes. Neil Customer Service Team
Megbízható vevő
1 month ago
Vásárlás dátuma: 20/03/2025
Motor insurance Policy renewal
Effective and obviously care about their customers as they do customer discount.keep their customer imformed about policy renewal etc;
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Paula
AXA Insurance
1 month ago
Hi, Thanks for taking the time to leave a review of your experience. It's great to hear how impressed you are with the renewal process and our service. We really appreciate your feedback. Thanks for renewing your car insurance with us for a 3rd year. I hope you spend many more happy years with us. Best wishes Paula AXA Customer Service Team
Megbízható vevő
2 months ago
Vásárlás dátuma: 03/12/2024
Eccessive price hikes year on year
Eccessive price hikes year on year
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Paula
AXA Insurance
2 months ago
Hi, Thanks for taking the time to leave a review of your experience. I'm sorry to hear you're unhappy with the price this year. I'll ensure your dissatisfaction is logged. Prices can fluctuate for many reasons, partially due to any changes in risk assessment. Thank you for renewing your home insurance with us for a 5th year. I hope we can be more competitive for your next time around. Best wishes Paula AXA Customer Service Team
EM
Emma
2 months ago
Vásárlás dátuma: 08/12/2024
Mit mondott Emma AXA Insurance kereskedőről:
Great company. Easy to work with
They are a great company and I've never had any bother with them. Renews automatically and saves me hassle!
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Jasmin
AXA Insurance
2 months ago
Hi Emma, thanks for taking the time to leave us a review. We're really glad you're happy with the service you've received and that you've stayed with us for another year! Please don't hesitate to reach out if there's anything else we can help with; our contact details are on your Policy Schedule. Best wishes Jasmin AXA Customer Service Team
RS
Richard Sommerseth
Ringwood
2 months ago
Vásárlás dátuma: 18/08/2024
Mit mondott Richard Sommerseth AXA Insurance kereskedőről:
Easy to arrange comprehensive policy at affordable prices!
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Jon
AXA Insurance
2 months ago
Good morning, Richard. Thanks for leaving your fab feedback for us. It's so nice to see you've renewed with us again and it sounds like the process went nice and smoothly. Jon AXA Customer Service Team
RW
Rowan Welch
Leamington Spa
2 months ago
Vásárlás dátuma: 02/11/2024
Mit mondott Rowan Welch AXA Insurance kereskedőről:
Refused to pay a legitimate claim
Refused to pay a legitimate claim - now with the ombudsman - almost 2 years later our kitchen is still flood damaged and we are subsequently unable to move house as planned - v poor service from AXA...

Összes olvasása
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Adam
AXA Insurance
2 months ago
Hi Rowan. I'm really sorry to hear that your claim was refused and that the kitchen is still damage due to flood damage. I've passed this over to our Claims team for this to be looked at along with a compliant logged. Thank you. Adam, AXA Customer Service Team.
Megbízható vevő
2 months ago
Vásárlás dátuma: 15/02/2025
Excellent
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Paula
AXA Insurance
2 months ago
Hi, Thanks for taking the time to leave a review of your experience. It's great to hear you're so happy with our service. Thank you so much for renewing your home insurance with us for another year. I can see you've been with us since 2018, so we really appreciate your loyalty & custom. Best wishes Paula AXA Customer Service Team
DB
Dinah Bates
Wiltshire
2 months ago
Vásárlás dátuma: 15/03/2025
Mit mondott Dinah Bates AXA Insurance kereskedőről:
Good value and easy to deal with.
To be fair I only have experience of buying the insurance as I have not having a claim but they are very good value and efficient.
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Adam
AXA Insurance
2 months ago
Hi there, Dinah. Thank you for taking some time to leave us your feedback. It's great to hear that you've had a positive experience when taking out a policy with us, finding the it efficient and good value. Best wishes, Adam, AXA Customer Service Team.
MC
Melvyn Collier
Hayle
2 months ago
Vásárlás dátuma: 15/03/2025
Mit mondott Melvyn Collier AXA Insurance kereskedőről:
Actually DOWN in price!
What a nice surprise, when my house insurance actually went down this year, when everything else is going up it was very refreshing.
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Adam
AXA Insurance
2 months ago
Hi there, Melvyn. Thank you for taking the time to leave us your on your experience. It's so nice to see that you've renewed with us for another year and that your renewal price has went down this year. If you need any help in the future, feel free to get in touch. Best wishes, Adam, AXA Customer Service Team.
Róla: AXA Insurance
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
Összes olvasása
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Róla: AXA Insurance
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.