Stylecraft Grace Aran

Hello, thanks for reaching out! I'm sorry the Stylecraft Grace Aran yarn you ordered did not meet your expectations. If there's anything wrong with your order, simply return it from anywhere in the UK, using our easy returns portal within thirty days*. You can track your return all the way back to our warehouse, and as soon as our lovely team has received your products in resaleable condition, we will issue you a refund and let you know by email. Best wishes, Elizabeth and the LoveCrafts Team

Hello, Thanks for your feedback. Unfortunately, yarn that contains mohair can be difficult to undo. I'm sorry about that! Freezing your project overnight before trying to rip out mohair can help the issue of it sticking together. If you have any questions, please email me at info@lovecrafts.com Best wishes, Brianna and the LoveCrafts Team