Merchant Logo

West Brom Building Society Évaluations

Évalué
Exceptionnel
Service
4.7
/5

5

4

3

2

1

4,836

737

114

72

98

5,857

évaluations au cours de la dernière année

Afficher les 5,857 commentaires
JS
Joseph Smith
Bristol
6 hours ago
Date de l'achat : 16/06/2025
Ce que Joseph Smith a dit à propos de West Brom Building Society:
10/10 service!
Friendly and helpful, solved my problem quickly and efficiently. Explained everything fully.
Mauvais
10 hours ago
Date de l'achat : 16/06/2025
Excellent service.
Friendly staff, understood my needs and dealt with my request efficiently and effectively. Good ambiance and clean environment.
Mauvais
11 hours ago
Date de l'achat : 16/06/2025
Karen was very attentive, polite and very helpful
Called at 17.50 expecting to be rushed as call centre was due to close at 18.00. This was not the case, no rush and was given good advice.
Mauvais
11 hours ago
Date de l'achat : 16/06/2025
Good customer service, easy to deal with
KW
Katie Walker
11 hours ago
Date de l'achat : 16/06/2025
Ce que Katie Walker a dit à propos de West Brom Building Society:
Not a good start
Just started our Mortage with them, Communication has been poor and they aren’t good with knowledge of their systems. Also have been trying and failing to access the Mortage portal which I have...

Tout lire
Mauvais
12 hours ago
Date de l'achat : 16/06/2025
Excellent information given in easy conversation.
DP
Diane Parker
12 hours ago
Date de l'achat : 16/06/2025
Ce que Diane Parker a dit à propos de West Brom Building Society:
Good reliable service and friendly staff
MN
Martin Norgrove
Solihull
13 hours ago
Date de l'achat : 14/06/2025
Ce que Martin Norgrove a dit à propos de West Brom Building Society:
Confident and reassured
I have always felt confident and reassured investing in West Brom Building Society products.
Mauvais
13 hours ago
Date de l'achat : 16/06/2025
Friendly and helpful staff, convenient location
Mauvais
13 hours ago
Date de l'achat : 16/06/2025
Phone call
Great phone service
À propos de West Brom Building Society
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
Tout lire
Head Office, 2 Providence Place, West Bromwich, West Midlands, B70 8AF, United Kingdom
Award

Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les récipiendaires sont désignés sur la base des évaluations qu'ils reçoivent de leurs clients.

Pourquoi faire confiance aux avis de Feefo?

À propos de West Brom Building Society
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.