Fine Food Specialist arvostelut

Thank you for your feedback. We're truly sorry to hear you're disappointed, though we’re a little confused, as our records show that all items in your order were included in the delivery. We also noticed that you rated the products received, which suggests everything did arrive as expected. It’s possible there may have been a mix-up with another supplier with a similar name. That said, if you believe something was genuinely missing, please let us know which item—we’d be happy to look into it further. We've also reviewed your past orders and can confirm that all items were delivered in full. In any case where something is unavailable or missing, we always inform the customer by phone and email, and issue a refund accordingly. We completely understand how disruptive it can be not to receive a key ingredient, especially in a professional kitchen environment, and we take both accuracy and communication very seriously. We’d really appreciate the opportunity to clarify this and put things right if there’s been any misunderstanding or mistake on our end.

Thank you so much for your 5-star review and your wonderful words. We're absolutely thrilled to hear you had such a positive experience — it means the world to us. Our team always aims to offer not just great food, but genuinely helpful and friendly service too. We look forward to your next orders with us :)

Thank you so much for your wonderful review and 5-stars! We're honoured by your words and truly appreciate you recognising our commitment to excellence. It's always our goal to deliver not just quality products, but genuine care and satisfaction with every order. We look forward to your next orders with us.