Reseñas de | Reseñas de servicio al cliente para | Feefo

Cliente de confianza

' Good company, let down by poor courier '

... Good, but let down by the courier Leer todo Leer menos

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Martyn de Boxes for Moving Home

hace 11 horas

Thank you for your review and feedback. We apologise for the issues you have had with the Courier Company. Although we use a next day delivery service, occasionally it can take a little longer than expected. This rarely happens, however we understand the frustration caused when it does. We have passed your comments onto the Courier company and hopefully they can make changes and improvements from them. Hope the move went well despite the issues with the Courier Company.

Thank you for your review and feedback. We apologise for the issues you have had with the Courier Company. Although we use a next day delivery service, occasionally it can take a little longer than expected. This rarely happens, h ... Thank you for your review and feedback. We apologise for the issues you have had with the Courier Company. Although we use a next day delivery service, occasionally it can take a little longer than expected. This rarely happens, however we understand the frustration caused when it does. We have passed your comments onto the Courier company and hopefully they can make changes and improvements from them. Hope the move went well despite the issues with the Courier Company. Leer todo Leer menos

Evaluación actualizada desde la '' a la ''

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2 - 3 Bed Guide 2 - 3 Bed Guide

A fair company, with reasonable quality boxes, let down by a very poor courier service (DX Express), who failed to deliver the second part of our package on time (it arrived 4 days after placing the order) and then attempted delivery another 3 times, despite being told that the order had been cancelled and refunded and that the items should be returned to the sender. Martyn made the refund and was very reasonable but he has been very poorly served by DX Express (whose delivery man was rude in addition to ignoring clear instruction).

Wardrobe Box Wardrobe Box

Sturdy boxes.

3 productos más

Transit Blanket

Standard removal blankets.

Packing Paper

Good quality paper

Mattress Protectors

Average plastic protector.

3 productos más

Fecha de compra: 14/04/2024

Maureen Hazell en Gloucestershire

' Excellent service, good product. '

... Good range of sizes, delivered promptly, well packaged to withstand weather. Easy to assemble, very strong. Would certainly use firm again. Leer todo Leer menos

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Martyn de Boxes for Moving Home

hace 11 horas

Thank you for your feedback and review on the Removal Boxes. We are pleased you found everything as expected. Hope the move went well.

... Thank you for your feedback and review on the Removal Boxes. We are pleased you found everything as expected. Hope the move went well. Leer todo Leer menos

Evaluación actualizada desde la '' a la ''

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Medium Moving Box Medium Moving Box

Excellent range of sizes. This was particularly useful for china, kitchenware etc.

Large Moving Box Large Moving Box

All boxes were strong, easy to assemble and withstood move.

1 producto más

Extra Large Moving Box

Strong, sturdy, easy to assemble, good range of sizes.

1 producto más

Fecha de compra: 12/03/2024

Cliente de confianza

' Very efficient service and good quality products. '

Very efficient service and good quality products.. The boxes were sturdy, easy to assemble and the tape dispenser made it an easy job putting them together. The bubble wrap was good but I would have had the larger size if they had ... Very efficient service and good quality products.. The boxes were sturdy, easy to assemble and the tape dispenser made it an easy job putting them together. The bubble wrap was good but I would have had the larger size if they hadn’t been out of stock, but nothing wrong with the product. Delivery was excellent and very prompt. Leer todo Leer menos

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Martyn de Boxes for Moving Home

hace 11 horas

Thank you for your review and feedback on the Strong Removal Boxes. Appologies for the bubble Wrap being out of stock. Hope the move all went well.

... Thank you for your review and feedback on the Strong Removal Boxes. Appologies for the bubble Wrap being out of stock. Hope the move all went well. Leer todo Leer menos

Evaluación actualizada desde la '' a la ''

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Large Moving Box Large Moving Box

Excellent. Sturdy, and a good size and easy to put together.

Small Bubble Wrap Small Bubble Wrap

Large boxes were great. Good quality, strong and decent size.

2 productos más

Packing Tapes

Good and strong and plenty of it.

Tape Dispenser

Very good but be careful of the cutter as it is incredibly sharp. Once you get the knack of how to use it it’s really easy and makes the job a lot quicker. Also easy to refill so worth buying.

2 productos más

Fecha de compra: 04/03/2024

Adam Shattock

' Not met expectations. '

... Easy to order but options to select specific amounts are only multiples of 5, sadly. Leer todo Leer menos

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Martyn de Boxes for Moving Home

Hi Adam, We have tried to Call and email you, not much more we can do unless you contact us back. All our contact details on our website and in previous communications. Not sure why you have changed your ratings down as we have b ... Hi Adam, We have tried to Call and email you, not much more we can do unless you contact us back. All our contact details on our website and in previous communications. Not sure why you have changed your ratings down as we have been trying to contact you to help and resolve. Kind Regards, Leer todo Leer menos

Evaluación actualizada desde la '' a la ''

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Titular de reseña actualizado de '' a ''

3 entradas más

Martyn de Boxes for Moving Home

Hi Adam, If there are issues with your order please can you contact us directly so that we can resolve them. We are not in business to Rip people off and are fully contactable if you have any problems. Unfortunately the mobile number you have left with us on your order is incorrect so we are unable to contact you directly. If it's possible for you to communicate with us first before assuming the worst and leaving unnecessary negative reviews that would very much be appreciated. My contact details are below. You can also come through to me directly on the Whatsapp link on our contact page: https://www.removalboxes.co.uk/contact/ Unless you actually contact us Directly via the phone with any issues then we cant help! Look forward to hearing from you. Kind Regards, Martyn - 01580 230 303

Hi Adam, If there are issues with your order please can you contact us directly so that we can resolve them. We are not in business to Rip people off and are fully contactable if you have any problems. Unfortunately the mobile num ... Hi Adam, If there are issues with your order please can you contact us directly so that we can resolve them. We are not in business to Rip people off and are fully contactable if you have any problems. Unfortunately the mobile number you have left with us on your order is incorrect so we are unable to contact you directly. If it's possible for you to communicate with us first before assuming the worst and leaving unnecessary negative reviews that would very much be appreciated. My contact details are below. You can also come through to me directly on the Whatsapp link on our contact page: https://www.removalboxes.co.uk/contact/ Unless you actually contact us Directly via the phone with any issues then we cant help! Look forward to hearing from you. Kind Regards, Martyn - 01580 230 303 Leer todo Leer menos

Evaluación actualizada desde la '' a la ''

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Adam Shattock

Only 9 boxes out of 10 ordered. 4/9 are single skin. Not sold as described. Order not fulfilled. 44.4% were not what I paid for.

... Only 9 boxes out of 10 ordered. 4/9 are single skin. Not sold as described. Order not fulfilled. 44.4% were not what I paid for. Leer todo Leer menos

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Martyn de Boxes for Moving Home

Hi Adam, Thanks for the feedback. We unfortunately dont sell boxes individually as the costs just dont work out re Packing & Delivery. Hope the move went well.

... Hi Adam, Thanks for the feedback. We unfortunately dont sell boxes individually as the costs just dont work out re Packing & Delivery. Hope the move went well. Leer todo Leer menos

Evaluación actualizada desde la '' a la ''

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Titular de reseña actualizado de '' a ''

3 entradas más

Extra Large Moving Box Extra Large Moving Box

Was expecting something substantially better than boxes from Homebase which are just as good from what I can tell (except theirs are single skin 5mm boxes and not much weaker than double skin from this lot). For all the courier hassle I should have just gone to Homebase instead as price difference was minimally different for collection in person.

Martyn de Boxes for Moving Home

Hi Adam, If there are issues with your order please can you contact us directly so that we can resolve them. We are not in business to Rip people off and are fully contactable if you have any problems. Unfortunately the mobile nu ... Hi Adam, If there are issues with your order please can you contact us directly so that we can resolve them. We are not in business to Rip people off and are fully contactable if you have any problems. Unfortunately the mobile number you have left with us on your order is incorrect so we are unable to contact you directly. If it's possible for you to communicate with us first before assuming the worst and leaving unnecessary negative reviews that would very much be appreciated. My contact details are below. You can also come through to me directly on the Whatsapp link on our contact page: https://www.removalboxes.co.uk/contact/ Unless you actually contact us Directly via the phone with any issues then we cant help! Look forward to hearing from you. Kind Regards, Martyn - 01580 230 303 Leer todo Leer menos

Evaluación actualizada desde la '' a la ''

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Titular de reseña actualizado de '' a ''

Adam Shattock

I expect to be moving on Friday. Today's Monday. let's examine some legal terms with this contract: Breach of contract: It's one thing to sell 10 double skin boxes but completely another to deliver one less than ordered. Fraud: It's one thing to sell double skin boxes but completely another to deliver single skin boxes instead and not inform the customer. To then send 9 instead of 10boxes and 4 of which are single skin mixed with the other 5 double skin boxes in the hope nobody notices is deceitful. This whole transaction is a breach of contract on your part. So please tell me what you are going to do to rectify this situation in time for our house move? Remember, today is Monday 14 March. We expect to begin moving on Friday evening... tick tock. tick tock.

I expect to be moving on Friday. Today's Monday. let's examine some legal terms with this contract: Breach of contract: It's one thing to sell 10 double skin boxes but completely another to deliver one less than ordered. Fraud: ... I expect to be moving on Friday. Today's Monday. let's examine some legal terms with this contract: Breach of contract: It's one thing to sell 10 double skin boxes but completely another to deliver one less than ordered. Fraud: It's one thing to sell double skin boxes but completely another to deliver single skin boxes instead and not inform the customer. To then send 9 instead of 10boxes and 4 of which are single skin mixed with the other 5 double skin boxes in the hope nobody notices is deceitful. This whole transaction is a breach of contract on your part. So please tell me what you are going to do to rectify this situation in time for our house move? Remember, today is Monday 14 March. We expect to begin moving on Friday evening... tick tock. tick tock. Leer todo Leer menos

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Martyn de Boxes for Moving Home

Hi Adam, Thank you for the feedback. We have certainly not had any issues with the Removal Boxes Strength to date. They may look very similar, however it's likely that once the thinner boxes are full and stacked on top of each other they will crumple and fail. Having an extra 1.5mm and Double Walled will make a difference i'm sure. We are sorry you experienced issues with the Courier & Delivery. Unfortunately this is very much out of our control, however we do our best to help in the event of any rare issues with items being delivered. Kind Regards,

Hi Adam, Thank you for the feedback. We have certainly not had any issues with the Removal Boxes Strength to date. They may look very similar, however it's likely that once the thinner boxes are full and stacked on top of each ot ... Hi Adam, Thank you for the feedback. We have certainly not had any issues with the Removal Boxes Strength to date. They may look very similar, however it's likely that once the thinner boxes are full and stacked on top of each other they will crumple and fail. Having an extra 1.5mm and Double Walled will make a difference i'm sure. We are sorry you experienced issues with the Courier & Delivery. Unfortunately this is very much out of our control, however we do our best to help in the event of any rare issues with items being delivered. Kind Regards, Leer todo Leer menos

Evaluación actualizada desde la '' a la ''

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-1 productos más

Fecha de compra: 08/03/2024

Cliente de confianza

... it arrived on time and the right amount of boxes Leer todo Leer menos

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Martyn de Boxes for Moving Home

Thanks very much for the feedback on the Removal Boxes. Glad everything arrived on time.

... Thanks very much for the feedback on the Removal Boxes. Glad everything arrived on time. Leer todo Leer menos

Evaluación actualizada desde la '' a la ''

Evaluación actualizada desde

Titular de reseña actualizado de '' a ''

Medium Moving Box Medium Moving Box

Extra Large Moving Box Extra Large Moving Box

1 producto más

Large Bubble Wrap

Arrived on time and in good condition

1 producto más

Fecha de compra: 12/02/2024

Paul Williams

... Boxes arrived within 48 hours of the order being placed. They were exactly what we wanted and are of a good quality. Leer todo Leer menos

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Martyn de Boxes for Moving Home

Thanks Paul, We appreciate the feedback and review. We are glad you are happy with the Removal Boxes.

... Thanks Paul, We appreciate the feedback and review. We are glad you are happy with the Removal Boxes. Leer todo Leer menos

Evaluación actualizada desde la '' a la ''

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-2 productos más

Fecha de compra: 27/01/2024

Cliente de confianza

' Very impressive service and quality '

... Quick delivery on a good carrier DHL, all well packed and box quality is excellent. They kept us informed at all stages of delivery So very impressed Leer todo Leer menos

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Martyn de Boxes for Moving Home

Thank you for your comments and feedback, it means a huge amount to us knowing our customers are happy. Hope the move all went well. Kind Regards, Martyn.

... Thank you for your comments and feedback, it means a huge amount to us knowing our customers are happy. Hope the move all went well. Kind Regards, Martyn. Leer todo Leer menos

Evaluación actualizada desde la '' a la ''

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Titular de reseña actualizado de '' a ''

Big Move Big Move

Martyn de Boxes for Moving Home

Thank you for your feedback, we are happy that this Box Pack worked well for you.

... Thank you for your feedback, we are happy that this Box Pack worked well for you. Leer todo Leer menos

Evaluación actualizada desde la '' a la ''

Evaluación actualizada desde

Titular de reseña actualizado de '' a ''

Extra Large Moving Box Extra Large Moving Box

6 productos más

Small Bubble Wrap

Transit Blanket

Packing Paper

Furniture Covers

Mattress Protectors

6 productos más

Fecha de compra: 22/01/2024

Cliente de confianza

... Quick response Leer todo Leer menos

El cliente ha marcado este debate como resuelto

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Martyn de Boxes for Moving Home

Hi Margaret, Thank you for your feedback, we hope the move all went well. Kind Regards, Martyn.

... Hi Margaret, Thank you for your feedback, we hope the move all went well. Kind Regards, Martyn. Leer todo Leer menos

Evaluación actualizada desde la '' a la ''

Evaluación actualizada desde

Titular de reseña actualizado de '' a ''

Large Moving Box Large Moving Box

Packing Tapes Packing Tapes

0 productos más

Fecha de compra: 06/01/2024

Bernadette Harrow

' Slow delivery definitely not nextdzy '

... Slow delivery of boxes Delivery person saw me struggle to pick them up from the doorway. On the first znd second divery. Leer todo Leer menos

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Nick de Boxes for Moving Home

Hi Bernadette, We are sorry you had a delayed delivery. Unfortunately the courier service is very much out of our control. We do everything possible our end to get parcels out to our customers quickly, however the delivery companies are all experiencing some delays due to the time of year. We have stated this on our Delivery page of our website so not quite sure what else we can do. The majority of our parcels make it next day, but there are sometimes the odd exception. Hopefully you are happy with the product you purchased from us! Kind Regards, Martyn.

Hi Bernadette, We are sorry you had a delayed delivery. Unfortunately the courier service is very much out of our control. We do everything possible our end to get parcels out to our customers quickly, however the delivery compani ... Hi Bernadette, We are sorry you had a delayed delivery. Unfortunately the courier service is very much out of our control. We do everything possible our end to get parcels out to our customers quickly, however the delivery companies are all experiencing some delays due to the time of year. We have stated this on our Delivery page of our website so not quite sure what else we can do. The majority of our parcels make it next day, but there are sometimes the odd exception. Hopefully you are happy with the product you purchased from us! Kind Regards, Martyn. Leer todo Leer menos

Evaluación actualizada desde la '' a la ''

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Titular de reseña actualizado de '' a ''

-2 productos más

Fecha de compra: 02/12/2023

Lynda en London

' Fast and efficient delivery. High quality. '

... Easy to order. Very prompt delivery. Excellent quality boxes. Leer todo Leer menos

El cliente ha marcado este debate como resuelto

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Nick de Boxes for Moving Home

Thanks Lynda, appreciate your review, thank you.

... Thanks Lynda, appreciate your review, thank you. Leer todo Leer menos

Evaluación actualizada desde la '' a la ''

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Titular de reseña actualizado de '' a ''

Starter Box Pack Starter Box Pack

Excellent quality and good sizes.

-1 productos más

Fecha de compra: 30/11/2023

Reseñas de Boxes for Moving Home

Experiencia del cliente

4.4

/5

Evaluación del producto

4.6

/5

Reseñas de Boxes for Moving Home

Evaluación de la experiencia del cliente (4.4)

Evaluación del producto (4.6)

4.4

/5

5

22

4

4

3

0

2

2

1

2

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Experiencia del cliente

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Cliente de confianza

hace un día

' Good company, let down by poor courier '

Martyn de Boxes for Moving Home

hace 11 horas

2 - 3 Bed Guide 2 - 3 Bed Guide

Wardrobe Box Wardrobe Box

3 productos más

Transit Blanket

Packing Paper

Mattress Protectors

3 productos más

Experiencia del cliente

Su reseña

Maureen Hazell en Gloucestershire

hace 18 días

' Excellent service, good product. '

Martyn de Boxes for Moving Home

hace 11 horas

Medium Moving Box Medium Moving Box

Large Moving Box Large Moving Box

1 producto más

Extra Large Moving Box

1 producto más

Experiencia del cliente

Su reseña

Cliente de confianza

hace un mes

' Very efficient service and good quality products. '

Martyn de Boxes for Moving Home

hace 11 horas

Large Moving Box Large Moving Box

Small Bubble Wrap Small Bubble Wrap

2 productos más

Packing Tapes

Tape Dispenser

2 productos más

Experiencia del cliente

Su reseña

Adam Shattock

hace un mes

' Not met expectations. '

Martyn de Boxes for Moving Home

hace un mes

3 entradas más

Martyn de Boxes for Moving Home

hace un mes

Adam Shattock

hace un mes