Real opinions,
better decisions.
Every second, we help companies and brands listen
and connect to their customers; giving them the tools
to create better experiences, improve their products
and grow their brand.
Not received your Feefo Feedback request?
Connect with your customers Connect with your customers
Drive traffic, increase sales & gain insight.
Feefo provide more than just a platform to collect reviews – we help you connect with more customers and create a business that people trust.
Thanks to our partnership with Google, Yahoo and Bing, we'll help you use genuine reviews to get noticed online and direct quality traffic to your website. Showcase others' experiences with your company across your website and marketing channels, and you’ll help turn browsers into fully-fledged customers.
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The Feefo AI Report
Artificial intelligence is set to be one of the most powerful revenue generators in business, especially when it comes to customer engagement. But do IT decision makers believe the hype? Find out in our latest research report.
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Your GDPR questions answered
Confused about GDPR? Unsure how the new regulation will impact your customer reviews? Our guide answers the most frequently asked questions, in plain English.
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Sounds like success!
Find out how music retailer, Andertons, increased their click-through rate by 170% with one simple change. Click here to read the case study.
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ROI Calculator
Want to know what Feefo reviews could do for your business? Enter your metrics to find out now. Estimates are based on data from genuine customer reviews.
Start conversations and build trust.
Feefo provides you with all the tools and resources you need to build better and stronger relationships with your customers, helping your business stand out from the rest.
Industry-leading products
Our award-winning platform comes with a suite of intuitive tools as standard.
Smart Themes
Power your review integration with machine learning. Improve the customer journey, and maximize sales potential.
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SEO Audit
Fine-tune your SEO strategy and navigate pitfalls, with an in-depth audit from one of our Feefo experts.
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Campaign Manager
Customise feedback requests and create tailored campaigns. Schedule them to be sent when you want, the way you want.
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Net Promoter Score®
Industry-approved benchmarking, couple with Feefo to unlock unparalleled insight into customer advocacy.
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Insight Tags
Understand your customers, and gain improved insight into feedback, with intuitive sentiment technology.
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Photo & Video Reviews
Bring reviews to life! Increase engagement and quality scores, with user-generated content within your reviews.
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Social Sharing
Maximize your online exposure, with clever integration solutions across all of your favorite social platforms.
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Trusted Service Award
Our annual accreditation awards the businesses that deliver exceptional experiences, as rated by real customers.
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Feefo Places
Collect reviews in your bricks and mortar locations, with intuitive, purchase-verified solutions.
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Feefo SMS
Tap into a better review response rate, with feedback invitations sent to your verified customers' mobile devices.
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Benefits to get excited about.
Collecting feedback is a powerful way of engaging with your customers. Start conversations,
build trust and get noticed online - all through the voice of real people!
More traffic
Thanks to our partnership with Google, Yahoo and Bing, genuine reviews can drive traffic to your website. Verified ratings contribute to Google stars, which can enhance click-through rate (CTR) and boost your visibility in search engine results pages (SERPs).
Increased sales
Reviews boost sales. Businesses using Feefo have reported up to a 25% rise in sales after integrating reviews onto product pages. Displaying stars within organic and paid search listings can also drive conversions, as well as lower AdWords spend.
Valuable insights
Our world-class analytics and reporting suite provides you with in-depth business insights. Take the genuine feedback from your customers, learn what makes them click, and make decisions with confidence.
Trusted by the best.
We only collect real reviews from real people, like you. Shall we get started?
Thousands of brands trust Feefo to independently collect reviews from their customers – and those customers know that Feefo reviews are the real deal.
Create trust, gain insight and make powerful improvements to your business. Try Feefo today to see what genuine reviews could do for you.
A round of applause...
We're at the top of our game and it shows. Our trophy cabinet is full of awards for our technology and service.
Shaping the future...
We’re proud to be thought leaders. Partnering with the industry’s best, we inspire, guide and share our expertise across the world.
