It's no secret that more of us are choosing to shop online, but that doesn't mean the high street doesn't have a role to play. In this infographic, we decided to take a look at how peoples' shopping habits are changing and what's in store for the future of retail.
Infographic sources:
https://www.whistl.co.uk/news/online-vs-offline-shopping/
https://www.feefo.com/business/gb_en/resources/reports/the-2018-feefo-consumer-report
https://www.nasdaq.com/article/uk-online-shopping-and-e-commerce-statistics-for-2017-cm761063
Net Promoter® and NPS® are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld.
NPS, Net Promoter & Net Promoter Score are registered trademarks of Satmetrix Systems, Inc., Bain & Company and Fred Reichheld.