The right plan for you

Feefo is designed to grow with you, which is why we offer packages for every type,
and size, of business.

Essential

Up to 200 feedback request emails per month.

Whether you're just getting started with reviews or you're a business that's still scaling, Essential has everything you need to start listening to your customers.

$109
per month
(exc. VAT)
Get started

See Details

Most Popular

Essential Plus

Up to 500 feedback request emails per month.

If you want to begin understanding your customer loyalty and start to track trends in your feedback, Essential Plus is for you.

$199
per month
(exc. VAT)
Get started

See Details

Advanced

Up to 2,500 feedback request emails per month.

Get the most out of your customer feedback by gaining access to even more Feefo tools designed to help you truly understand your business and improve your customer experience.

from $359
per month
(exc. VAT)
Get in touch today

See Details

Enterprise

Feedback volumes tailored to meet requirements.

A partner not a platform. Customer experience is core to your business, and you need a trusted enterprise-level CX partner to help turn that insight into action.

Contact us for pricing
Get in touch today

See Details

Essential
Essential Plus
Advanced
Enterprise

What's included:

  • Collect product and service reviews
  • Collect photo and video reviews
  • Reply to feedback
  • Comprehensive reporting suite
  • Google stars eligibility
  • Display reviews on your website
  • Share reviews on social media
  • Unlimited user accounts

What's included:

  • Collect product and service reviews
  • Collect photo and video reviews
  • Reply to feedback
  • Comprehensive reporting suite
  • Google stars eligibility
  • Display reviews on your website
  • Share reviews on social media
  • Unlimited user accounts
  • Measure loyalty with Net Promoter Score®
  • Tag and track themes in your feedback with Insight Tags
  • Include your Feefo reviews in your Facebook ads with Advertising for Facebook

What's included:

  • Collect product and service reviews
  • Collect photo and video reviews
  • Reply to feedback
  • Comprehensive reporting suite
  • Google stars eligibility
  • Display reviews on your website
  • Share reviews on social media
  • Unlimited user accounts
  • Measure loyalty with Net Promoter Score®
  • Tag and track themes in your feedback with Insight Tags
  • Include your Feefo reviews in your Facebook ads with Advertising for Facebook

    • View More View more

Everything in Advanced, plus:

  • A Feefo package completely tailored to you based on your business's goals and objectives
  • A dedicated Customer Success Manager to help your business reach its objectives
  • Quarterly review meetings, so we can discuss your progress and ensure you're getting the most out of our platform
  • Full migration support to make your move to Feefo as simple as possible

Complete features list Arrow

Why choose Feefo?

Designed to keep people on your site

We know you work hard to get people to your website, so why would you want a reviews platform that diverts traffic to its own website? Feefo doesn’t.

Trusted and verified feedback

Feefo is different because we only collect verified feedback from people you know have used your business, so all the insight you gain from your reviews can be used to make meaningful business decisions.

Outstanding in-house, UK-based support

We truly believe we offer the best support out there, and our customers agree! Our team is in-house and UK-based, so we can solve any issues or queries you may have quickly, without passing you from pillar to post.

Get even more value from Feefo by adding these features

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Feefo Surveys

Collect private, anonymous feedback from customers anywhere in their journey with you, on any channel.

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Performance Profiling

Get a deeper understanding of how your customers really feel about every aspect of your business

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Campaign Manager Tool

Improve response rates by talking to each of your different types of customer using tailored feedback campaigns.

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Smart Themes

Keep customers on your website and improve conversions by helping them find the most relevant feedback to them.

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Review Enhanced Ads

Create better performing PPC campaigns by making your best reviews part of your ads.

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Advertising for Facebook

Increase Facebook ad conversion rates by seamlessly adding your Feefo reviews into your ads.

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Feefo Places

Measure the performance of your high street stores by collecting feedback from in-store shoppers.

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Net Promoter Score

Improve customer loyalty, stop issues from escalating and measure yourself against the competition

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Insight Tags

Better understand customer opinion by tagging, tracking and reporting on the themes most important to your business.

Calculate the ROI of reviews for your business

Enter your monthly metrics to calculate potential return on investment.

Calculate Your ROI

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NPS, Net Promoter & Net Promoter Score are registered trademarks of Satmetrix Systems, Inc., Bain & Company and Fred Reichheld.

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