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Vita Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 2,972 reviews

Trusted Customer

Feefo Verified

10 years ago

Life insurance

Very helpful and informative throughout.

Barry Pappin, Director

Vita

10 years ago

Hi, Thank you for your review - I'm glad you found your adviser Philip Roberts and our service helpful.

Trusted Customer

Feefo Verified

10 years ago

Great service all round

I didn't know where to start for life insurance. I contacted Vita and they were great. I just left emails or texts if I needed to contact my Adviser, Laurence. He is so approachable and I felt at...

Barry Pappin, Director

Vita

10 years ago

Hi, What a lovely review - thank you. Our aim is to be there to assist you every step of the way, and every step after too. We contact you on the anniversary of your policy to make sure that the policy is still fully meeting your needs. Laurence and everyone here at Vita are on hand to assist you if ever you need us in future.

Kodippili Parakramawansha

Feefo Verified

10 years ago

What Kodippili Parakramawansha said about Vita:

Unhurried professional service..

My adviser has been very patient and took time with me to explain technical jargon.

Paul Reed, Director

Vita

10 years ago

Hi Kodippili, Hopefully that "technical jargon" is easier to understand now that you have gone through the application process with Philip! There is no rush or time restraints with us - We will always take as much time that is needed to assist you with setting up a policy and making sure that you fully understand what it is you're going to be covered for.

Trusted Customer

Feefo Verified

10 years ago

Fantastic Customer Service

Laurence was prepared to go the extra mile i.e calling back at the weekend! Thank you Laurence, you were incredibly helpful.

Paul Reed, Director

Vita

10 years ago

Hi, This is great to see! Your dedicated adviser will have their works mobile on them not just during work hours, but outside of work too. We understand that people's schedules are not always Monday-Friday! I have passed your lovely comments on to Laurence.

Sharon Walker

Feefo Verified

10 years ago

What Sharon Walker said about Vita:

Life insurance

Lee has been extremely helpful

Paul Reed, Director

Vita

10 years ago

Hi Sharon, I sincerely hope you are happy with the service you received from Lee and Vita as a whole. Thank you for taking the time to leave a review.

Allen Whittaker

Feefo Verified

10 years ago

What Allen Whittaker said about Vita:

Lee Arundell

Lee continues to be extremely helpful long after the policy was sold to us. I know that being customer focused is his job but he does it exceptionally well

Paul Reed, Director

Vita

10 years ago

Hi Allen, What a lovely review. Thank you for your kind words!

Sadik Hansraj

Feefo Verified

10 years ago

What Sadik Hansraj said about Vita:

Life insurance provision

The agent Phillip took time to learn about my life. Verbal and written report provided was clear. Phillip was outstanding in all matters and his recommendations were well reasoned.

Paul Reed, Director

Vita

10 years ago

Hello Sadik, It's great to hear about the service you received from your adviser, Philip. Hopefully you saw the benefit of the process we go through in order to provide you with the best possible cover.

Andrew & Claire Ellis

Feefo Verified

10 years ago

What Andrew & Claire Ellis said about Vita:

Life insurance advice

Lee has been very helpful and very honest and transparent. Would genuinely recommend Vita & Lee as a contact.

Paul Reed, Director

Vita

10 years ago

Hi Andrew & Claire, It's great to hear that you would recommend Vita and also your adviser, Lee. It's one of our top priorities to be transparent about the policies and products that we recommend. These products are meant for the long run - so it's vitally important that they are right for you.

Damon & Gillian Hirst

Feefo Verified

10 years ago

What Damon & Gillian Hirst said about Vita:

Life insurance Kyle coughlin

Excellent. Highly recommended

Paul Reed, Director

Vita

10 years ago

Hi Damon & Gillian, Thank you for taking the time to leave a review about your experience with Vita and your dedicated adviser, Kyle Coughlin. Thank you for saying that you would recommend us!

Emma Wilson

Feefo Verified

10 years ago

What Emma Wilson said about Vita:

Ed Carter Vita

Ed was great, he phoned when he said he would, kept me updated and took all of the pressure of of me. I think I would have been quite stressed without his help. No pushy sales, Ed was very focused...

Paul Reed, Director

Vita

10 years ago

Hi Emma, I have passed your kind words on to you adviser, Edward Carter. It's great to see that he was able to help take the pressure of this process away. Edward and Vita are on hand to assist with anything you may need in future.

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