Wander Wisely™. At Travelocity, we take care of travelers by providing great value, exceptional service and unbeatable prices.
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ratings over the past year
Travelocity is no longer an active Feefo customer
Displaying all 654,971 reviews
Trusted Customer
Feefo Verified
3 years ago
I didn’t get there. Flight was delayed.
The hotel personnel handled my phone calls an concerns on very professional and agreeable manner
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Hector
Feefo Verified
3 years ago
What Hector said about Travelocity:
My reservation was a fraud
I made a reservation for two people. When I arrived to the Hotel, I was told that I made a reservation for one. I had to pay an extra amount, basically, double, of what I originally made the...
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Charles
Feefo Verified
3 years ago
What Charles said about Travelocity:
Flawed ticket cancellation process, expensive for customer.
I cancelled the booking on the website but the cancellation did not take for some reason. Perhaps you send confirmation messages, and if you don't, you should. However, it would have helped a lot...
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Trusted Customer
Feefo Verified
3 years ago
Vacation
Had a good trip to Maui. Would of reviewed further options for hotels.
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Trusted Customer
Feefo Verified
3 years ago
Website is easy to use and easy to make changes
There are always many choices and it’s easy to make a reservation. Descriptions are adequate and love the pictures. Nice to be able to see the ratings and reviews for hotels. Something for every...
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MA
Marcel
Feefo Verified
3 years ago
What Marcel said about Travelocity:
Be careful when you book
Terrible service, wouldn’t refund or change days of flight that mistakenly booked the wrong day when I called back a day later without a fee higher than just booking a new flight.
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Trusted Customer
Feefo Verified
3 years ago
Easy to navigate site. Clearly available information.
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Trusted Customer
Feefo Verified
3 years ago
It was just average.
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RO
Rob
Feefo Verified
3 years ago
What Rob said about Travelocity:
Never again
I booked a car with a budget car rental agency. That agency required me to use their insurance instead of my USAA insurance. That requirement tripled the price of the car and they would not let me...
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Trusted Customer
Feefo Verified
3 years ago
Disappointing as a long term customer of Travelocity
I have used Travelocity for years, but this will be my last time. They gave conflicting information about a hotel and then didn't help us cancel the reservation.
At Travelocity, we take care of travelers by providing great value, exceptional service and unbeatable prices. If you need help with an existing booking, chat now to our Virtual Agent
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Travelocity, we take care of travelers by providing great value, exceptional service and unbeatable prices. If you need help with an existing booking, chat now to our Virtual Agent