How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Travelocity Reviews

https://www.travelocity.com/?brandcid=TRAVELOCITY-US.FEEFO.HEADER

Wander Wisely™. At Travelocity, we take care of travelers by providing great value, exceptional service and unbeatable prices.

Service

0

/5

5

4

3

2

1

0

ratings over the past year

Displaying all 654,971 reviews

CA

CATHERINE

Feefo Verified

Fredericksburg, VA

3 years ago

What CATHERINE said about Travelocity:

Poor customer service

Bad check-in, worse check-out

1

AL

Alfred

Feefo Verified

3 years ago

What Alfred said about Travelocity:

Happy with the resources available on Travelocity. Makes planning easier.

Well organized website, easy to navigate and filter.

0

DO

Donald

Feefo Verified

Red Deer

3 years ago

What Donald said about Travelocity:

easy way to book

easy to book

0

MA

MARK

Feefo Verified

3 years ago

What MARK said about Travelocity:

Very user-friendly web site

Very easy web site to use. The maps of the hotel locations are very helpful.

0

Trusted Customer

Feefo Verified

3 years ago

Walk

Altering the car reservation is a nightmare. It’s confusing and frustrating and I will only use Travelocity as a last resort they offer no help and accept responsibility.

0

Trusted Customer

Feefo Verified

3 years ago

Car rental screwed over by Thrifty

Eliminate your affiliation with Thrifty car rental. They do not honor their prepaid contracts

0

CL

cliff

Feefo Verified

3 years ago

What cliff said about Travelocity:

Ho-hum

Travelocity is a ho-hum site. They waste much of the users time with 'searching for thousands..." These are database searches and it impresses no one anymore that I am waiting for your system. ...