How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Travelocity Reviews

https://www.travelocity.com/?brandcid=TRAVELOCITY-US.FEEFO.HEADER

Wander Wisely™. At Travelocity, we take care of travelers by providing great value, exceptional service and unbeatable prices.

Service

0

/5

5

4

3

2

1

0

ratings over the past year

Displaying all 654,971 reviews

MA

Marilyn

Feefo Verified

3 years ago

What Marilyn said about Travelocity:

Never buy Travelocity travel insurance

I will NEVER purchase the travel insurance from Travelocity. We missed our 2nd flight due to weather. It just happened to be the last flight of the night. So we had to wait until the next morning to...

0

Trusted Customer

Feefo Verified

3 years ago

I always find good deals in Travelocity and I recommend it to my friends.

0

GU

Gustavo

Feefo Verified

NYC

3 years ago

What Gustavo said about Travelocity:

"Effective deals"

I can always for my trips find great deals. "Effective deals" and plenty options to choose.

0

JO

Joseph

Feefo Verified

3 years ago

What Joseph said about Travelocity:

Easy to navigate

The app is easy to use and easy to navigate

0

Trusted Customer

Feefo Verified

3 years ago

Experience was poor.

The service is poor. We had to call several time to get an answer. We purchased insurance for our trip and could not cancel because our lodgings had water leakage.

0

Trusted Customer

Feefo Verified

3 years ago

Terrible Service

Do not book with an airline that cancels the flight and only provides an alternative that arrives 20 hours later than the original booking.

0

Trusted Customer

Feefo Verified

3 years ago

Servicio Travelocity excelente

0

RA

Raymond

Feefo Verified

3 years ago

What Raymond said about Travelocity:

excellent vacation

0

Trusted Customer

Feefo Verified

3 years ago

Discount for frequent users.

It’s good, it’s fine. I use Travelocity because it’s what I’ve always used but if another site offered frequent user member discounts I’d go there.

0

VA

Vaughn

Feefo Verified

3 years ago

What Vaughn said about Travelocity:

Gouging

I can tell prices go up when the site recognizes that I'm about to book something. Was not refunded hotel booking after being told that the hotel had parking and finding out after I had booked a car...