How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Travelocity Reviews

https://www.travelocity.com/?brandcid=TRAVELOCITY-US.FEEFO.HEADER

Wander Wisely™. At Travelocity, we take care of travelers by providing great value, exceptional service and unbeatable prices.

Service

0

/5

5

4

3

2

1

0

ratings over the past year

Displaying all 654,971 reviews

NO

NOELL

Feefo Verified

1 year ago

What NOELL said about Travelocity:

I have a screenshot of a text message that tells me I would Not be charged

Actually support the service you promised to provide

0

Trusted Customer

Feefo Verified

1 year ago

Hotel Would Not Honor Reservation

No immediate service available for failed reservation makes me unlikely to use the service again.

0

JE

Jeff

Feefo Verified

Neenah

1 year ago

What Jeff said about Travelocity:

Appleton To Miami Cruise Flight With Hotel January 2025

I was unable to make my seat selection during the purchase process.

0

Trusted Customer

Feefo Verified

1 year ago

There was no breakfast because of remodel. No printer & no workout -

Travelocity needs to KNOW when an hotel is going through a remodel and things like breakfast, business center, workout areas are not available.

0

Trusted Customer

Feefo Verified

1 year ago

Robbed

I had a $200 Travelocity credit that I could use towards hotel stays. I had received it for some prior booking mishaps in the past, and I appreciated it very much. The problem came when for this...