How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Travelocity Reviews

https://www.travelocity.com/?brandcid=TRAVELOCITY-US.FEEFO.HEADER

Wander Wisely™. At Travelocity, we take care of travelers by providing great value, exceptional service and unbeatable prices.

Service

0

/5

5

4

3

2

1

0

ratings over the past year

Displaying all 654,971 reviews

Trusted Customer

Feefo Verified

2 years ago

The option for multiple bookings was either not available or it was not easily identifiable. Also, in completing a subsequent booking, within minutes, the cost of the ticket increased.

0

KA

KATHLEEN

Feefo Verified

2 years ago

What KATHLEEN said about Travelocity:

I like the option to see the hotels in a map, with prices

0

Trusted Customer

Feefo Verified

2 years ago

Good service

0

Trusted Customer

Feefo Verified

2 years ago

Why were added charges to flight insurance on re-entering site.

Why are extra charges placed for flight insurance after re entering the site - cost went up by about 15% so did not get it out of principle

0

CA

Carson

Feefo Verified

2 years ago

What Carson said about Travelocity:

Price not remotely close to Travelocity quote.

The rental car company did not give me a price remotely close to what I was promised on Travelocity. I won’t ever be using this site again because of that.

0

Trusted Customer

Feefo Verified

2 years ago

Great

Easy booking with the best price simple as that.

0

GR

GRIGORY

Feefo Verified

2 years ago

What GRIGORY said about Travelocity:

I needed to add a day to my stay. Could not find a way to do that online. Agent helped me make the change.

0

Trusted Customer

Feefo Verified

2 years ago

Easy to navigate the website

0

Trusted Customer

Feefo Verified

2 years ago

The selection algorithm actually sorted the properties the way I would have liked to have them sorted

0

Trusted Customer

Feefo Verified

2 years ago

Service was as expected. No problems booking flight.

0

Not received a review invite?

Why trust Feefo reviews?

Learn more about Feefo