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Rated
Exceptional

Timbuktu is an interactive travel platform that allows you to design your own trip in Africa, saving you time and money.

Service
4.9
/5
Product
4.6
/5

5

4

3

2

1

142

5

4

1

1

153

ratings over the past year

Displaying all 989 reviews
Trusted Customer
1 day ago
Date of purchase: 06/23/2025
My “Big Cats and Wild Dogs” Safari lacked Wild Dogs
I must say I was disappointed not to see wild dogs. I was told there would be a really good chance of seeing the dogs, and pups would be emerging from their dens. But, that was not at all true. The...

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Jonty Medcalf
Timbuktu
1 day ago
Hi Judy, Thanks for your feedback and I'm sorry to hear you were not able to see wild dogs on your trip. Wildlife is always hard to predict and impossible to guarantee. I've reviewed all the correspondence you had with Jeffi going back to early 2024 when you started the planning process for this lovely trip and I can see a lot of care was taken in the planning process to work through different itinerary options while also even sharing recent sightings reports of some of the camps suggested. Wild dogs are seasonal breeders with whelping occurring from April through to September so while this year might have been a little later in the areas you visited it's something not possible to guarantee especially when planning far in advance. Taking into account your wish for wilderness, wildlife and in particular cats and wild dogs, rustic camps and price point you landed on a truly wonderful Zambia itinerary in late June taking advantage of shoulder season prices while striking a balance between areas that offer iconic game viewing and some more wild and off the beaten path locations. Both the Lower Zambezi and South Luangwa are iconic national parks famed for their big cat sightings and frequent wild dog sightings so it is unfortunate you were unlucky in not seeing any wild dogs on your trip. Both Flatdogs Camp and Chula Island Camp regularly feature photo's of wild dogs along with leopards and lions so you were definitely in the right places to potentially see these animals. Luambe Camp and Mwaleshi Camp both offer amazing off the beaten path experiences in true wilderness areas and yes it's true that in these locations it can be more about being immersed in nature far away from the crowds than high density wildlife viewing so you feedback on this is appreciated and duly noted. Next time we will do better in pointing this out. Overall I'm happy to read that you mostly enjoyed each of the camps that you stay in and that they took good care of you. We love the team at Chula Island Camp and it's clear this was a highlight for you. Thank you for taking the time to share your feedback. We really appreciate it. Our intention is to always listen to each guests wish lists and then carefully craft an itinerary that matches those ideas and preferences both before travelling and while on the ground in Africa so I am sorry that you felt we were a bit lacking in this instance. Kind regards, Jonty Medcalf Head of Sales
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Trusted Customer
5 days ago
Date of purchase: 06/26/2025
10 nights in Kenya & Tanzania
Joanna has been an incredible resource as we plan our 25th Anniversary trip to Kenya and Tanzania for next year. She has a ton of knowledge and experience, and has been great to work with. We can't...

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Daniel
Timbuktu
4 days ago
Hi there, Thank you very much for such a fantastic review. Joanna and the Timbuktu Team are delighted that you were so pleased with the booking process. We hope you have a wonderful trip and we can't wait to hear all about it! All the best, Daniel and the Timbuktu Team
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Samantha Syrett
Knoxville, TN
5 days ago
Date of purchase: 06/25/2025
What Samantha Syrett said about Timbuktu:
Timbuktu is amazing! Highly recommend.
Amazing! They were helpful before during and after the trip. Even my questions during the trip, they answered right away. If I had to change anything, it seemed that quite a few activities on our...

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Daniel
Timbuktu
4 days ago
Hi Samantha, Thank you very much for such a fantastic review. Tessa and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in Southern Africa. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team
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Trusted Customer
5 days ago
Date of purchase: 06/22/2026
African Safari 2026
We have had a very positive experience with Meg, our travel advisor. Any questions we have had, has been answered in a timely manner. She has worked with us to plan the trip we want. Our trip...

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Daniel
Timbuktu
4 days ago
Hi there, Thank you very much for such a fantastic review. Meg and the Timbuktu Team are delighted that you were so pleased with the booking process. We hope you have a wonderful trip and we can't wait to hear all about it! All the best, Daniel and the Timbuktu Team
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Trusted Customer
5 days ago
Date of purchase: 06/26/2025
Amazing!
I have loved the help they have given me and my fiance planning our unique honeymoon to South Africa and to Réunion Island!
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Daniel
Timbuktu
4 days ago
Hi there, Thank you very much for such a fantastic review. Joanna and the Timbuktu Team are delighted that you were so pleased with the booking process. We hope you have a wonderful trip and we can't wait to hear all about it! All the best, Daniel and the Timbuktu Team
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Trusted Customer
7 days ago
Date of purchase: 06/16/2025
Two trips - both great work by Jonty & team
We have planned two family trips in Africa with Jonty and team and both have been perfect! Their suggested activities have been fun and we’ve felt safe and well cared for at every turn. We have...

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Daniel
Timbuktu
5 days ago
Hi there, Thank you very much for such a fantastic review. Jonty and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time on your Africa trips. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team
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Trusted Customer
11 days ago
Date of purchase: 06/15/2025
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Jay Wolfson
Chicago, IL
12 days ago
Date of purchase: 06/13/2025
What Jay Wolfson said about Timbuktu:
Excited by Southern Africa
Meg has been great. Very excited about the trip!! Been easy working with Meg in recommended activities and locations.
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Daniel
Timbuktu
11 days ago
Hi Jay, Thank you very much for such a fantastic review. Meg and the Timbuktu Team are delighted that you were so pleased with the booking process. We hope you have a wonderful trip and we can't wait to hear all about it! All the best, Daniel and the Timbuktu Team
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Trusted Customer
16 days ago
Date of purchase: 06/07/2025
THANK YOU TIMBUKTU TRAVEL!
I am so glad that I worked with Timbuktu to book the Safari trip of our dreams! Jenna and Nadine were so very helpful. They worked with our budget, were super communicative and gave us options to...

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Daniel
Timbuktu
12 days ago
Hi There, Thank you very much for such a fantastic review. Jenna, Nadine and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in Kenya. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team
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Rebecca Farahat
Tustin, CA
18 days ago
Date of purchase: 06/01/2025
What Rebecca Farahat said about Timbuktu:
Amazing trip to South Africa!
Kevin with Timbuktu was absolutely wonderful to work with planning the trip and giving suggestions. He was very responsive and easy to work with. The trip was amazing! the best trip we've been on as...

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Daniel
Timbuktu
17 days ago
Hi Rebecca, Thank you very much for such a fantastic review. Kevin and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you and your family had such a good time in South Africa. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team
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About Timbuktu
Welcome to Timbuktu, an interactive travel platform that gives you the power to research, choose, and literally build your own trip to Africa, and in doing so, pay less to get there. You enter the world of Timbuktu, browse our hand-picked crop of amazing African journeys, and empowers you to chop, change and refine these adventures, or simply build one from scratch—all under the specialist guidance from our experts. It’s fun and easy, and saves you money. You explore and create. We guide you and fulfil your dreams.
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About Timbuktu
Welcome to Timbuktu, an interactive travel platform that gives you the power to research, choose, and literally build your own trip to Africa, and in doing so, pay less to get there. You enter the world of Timbuktu, browse our hand-picked crop of amazing African journeys, and empowers you to chop, change and refine these adventures, or simply build one from scratch—all under the specialist guidance from our experts. It’s fun and easy, and saves you money. You explore and create. We guide you and fulfil your dreams.