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Timbuktu Reviews | Customer Service Reviews for https://www.feefo.com/reviews/timbuktu-travel | Feefo

Displaying all 988 reviews

Trusted Customer

2 days ago

Date of purchase: 06/26/2025

10 nights in Kenya & Tanzania

Joanna has been an incredible resource as we plan our 25th Anniversary trip to Kenya and Tanzania for next year. She has a ton of knowledge and experience, and has been great to work with. We can't...

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Daniel

Timbuktu

1 day ago

Hi there, Thank you very much for such a fantastic review. Joanna and the Timbuktu Team are delighted that you were so pleased with the booking process. We hope you have a wonderful trip and we can't wait to hear all about it! All the best, Daniel and the Timbuktu Team

Samantha Syrett

Knoxville, TN

2 days ago

Date of purchase: 06/25/2025

What Samantha Syrett said about Timbuktu:

Amazing! They were helpful before during and after the trip. Even my questions during the trip, they answered right away. If I had to change anything, it seemed that quite a few activities on our...

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Daniel

Timbuktu

1 day ago

Hi Samantha, Thank you very much for such a fantastic review. Tessa and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in Southern Africa. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team

Product reviews

Trusted Customer

2 days ago

Date of purchase: 06/22/2026

African Safari 2026

We have had a very positive experience with Meg, our travel advisor. Any questions we have had, has been answered in a timely manner. She has worked with us to plan the trip we want. Our trip...

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Daniel

Timbuktu

1 day ago

Hi there, Thank you very much for such a fantastic review. Meg and the Timbuktu Team are delighted that you were so pleased with the booking process. We hope you have a wonderful trip and we can't wait to hear all about it! All the best, Daniel and the Timbuktu Team

Trusted Customer

2 days ago

Date of purchase: 06/26/2025

Amazing!

I have loved the help they have given me and my fiance planning our unique honeymoon to South Africa and to Réunion Island!

Daniel

Timbuktu

1 day ago

Trusted Customer

4 days ago

Date of purchase: 06/16/2025

Two trips - both great work by Jonty & team

We have planned two family trips in Africa with Jonty and team and both have been perfect! Their suggested activities have been fun and we’ve felt safe and well cared for at every turn. We have...

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Daniel

Timbuktu

2 days ago

Hi there, Thank you very much for such a fantastic review. Jonty and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time on your Africa trips. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team

Product reviews

Trusted Customer

8 days ago

Date of purchase: 06/15/2025

Product reviews

Jay Wolfson

Chicago, IL

9 days ago

Date of purchase: 06/13/2025

What Jay Wolfson said about Timbuktu:

Excited by Southern Africa

Meg has been great. Very excited about the trip!! Been easy working with Meg in recommended activities and locations.

Daniel

Timbuktu

8 days ago

Hi Jay, Thank you very much for such a fantastic review. Meg and the Timbuktu Team are delighted that you were so pleased with the booking process. We hope you have a wonderful trip and we can't wait to hear all about it! All the best, Daniel and the Timbuktu Team

Trusted Customer

13 days ago

Date of purchase: 06/07/2025

THANK YOU TIMBUKTU TRAVEL!

I am so glad that I worked with Timbuktu to book the Safari trip of our dreams! Jenna and Nadine were so very helpful. They worked with our budget, were super communicative and gave us options to...

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Daniel

Timbuktu

9 days ago

Hi There, Thank you very much for such a fantastic review. Jenna, Nadine and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in Kenya. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team

Product reviews

Rebecca Farahat

Tustin, CA

15 days ago

Date of purchase: 06/01/2025

What Rebecca Farahat said about Timbuktu:

Amazing trip to South Africa!

Kevin with Timbuktu was absolutely wonderful to work with planning the trip and giving suggestions. He was very responsive and easy to work with. The trip was amazing! the best trip we've been on as...

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Daniel

Timbuktu

14 days ago

Hi Rebecca, Thank you very much for such a fantastic review. Kevin and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you and your family had such a good time in South Africa. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team

Product reviews

Trusted Customer

15 days ago

Date of purchase: 07/29/2025

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About Timbuktu

Welcome to Timbuktu, an interactive travel platform that gives you the power to research, choose, and literally build your own trip to Africa, and in doing so, pay less to get there. You enter the world of Timbuktu, browse our hand-picked crop of amazing African journeys, and empowers you to chop, change and refine these adventures, or simply build one from scratch—all under the specialist guidance from our experts. It’s fun and easy, and saves you money. You explore and create. We guide you and fulfil your dreams.

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Timbuktu Reviews

Pioneers Victoria FallsMore reviews of this product (12)View product websiteSuch a quaint cute place! Service was amazing, food and drinks were amazing. What a great experience.

Radisson RED Cape TownMore reviews of this product (9)View product websiteWhat a cool vibe! The staff was amazing and the place itself was super cool. Location was walking distance from water front. They had champagne and snacks with a cute note for us for our honeymoon...Read all

Africa on Foot CampMore reviews of this product (2)View product websiteThis is the best place I’ve stayed in my life. It was straight out of a movie. It was so well built and the architecture so simple yet exquisite. It was such a personal experience with the staff, and...Read all

Your booking experience with TimbuktuMore reviews of this product (1)View product websiteThey were so great! I made quite a bit of adjustments and changed our mind about a few things and they were so patient with us and accommodated everything we needed. I gave a budget, interest, time...Read all

Radisson RED Cape TownMore reviews of this product (9)View product websiteGreat hospitality. We enjoyed the breakfast and dinner in the restaurant and the location was great. Room service was speedy and we had help whenever needed.

Ulusaba Safari LodgeMore reviews of this product (2)View product websiteUnparalleled hospitality. This was our second stay and they surpassed our expectations. This lodge sets the standard of excellence for service, entertaining and experienced guides, meals, and...Read all

Welgelegen HouseMore reviews of this product (23)View product websiteStaff was kind & accommodating. Dining area was lovely. Issues: Clogged shower drain we experienced on the morning of our departure (forgot to inform them), only received one set of fresh towels...Read all

Okavango OriginsMore reviews of this product (1)View product websiteStaff is kind and welcoming. They went above and beyond to make our time there special. Game viewing was exceptional. Tracker/guide were top notch! The drives were amazing & comfortable with blankets...Read all

Chobe Safari LodgeMore reviews of this product (1)View product websiteAccommodations & grounds were lovely. Nice bathroom & comfy bed. Went to the a la cart restaurant and although the food tasted good, I did have issues the next morning. Breakfast was nice.

528 Victoria FallsMore reviews of this product (6)View product websiteLovely accommodations. Friendly & accommodating staff. Food & beverages on point. Clean! Enjoyed the rooftop lounge area. We loved Lila!

Your booking experience with TimbuktuMore reviews of this product (1)View product websiteKevin was conscientious, listened to our wants & needs and delivered exactly how we wanted it. Communication was excellent. I look forward to booking with him in the future!

Four Points Sheraton NairobiMore reviews of this product (15)View product websiteThe Four Points Sheraton Nairobi was the perfect spot for us to land and adjust our first night in town. The rooftop restaurant and bar were excellent and we enjoyed some treatments at the spa. If...Read all

Ol Pejeta Safari CottagesMore reviews of this product (13)View product websiteOl Pejeta Safari Cottages was the highlight of our trip! Staying here was nothing short of a dream and the staff was so very wonderful. All of the little details made our stay feel so special and...Read all

Basecamp WildernessMore reviews of this product (1)View product websiteWe had a beautiful time at Basecamp Wilderness. The staff was super sweet and very accommodating. We really enjoyed learning about Masai culture and hanging around the fire at night, listening to...Read all

Your booking experience with TimbuktuMore reviews of this product (1)View product websiteI am so glad that I worked with Timbuktu to book the Safari trip of our dreams! Jenna and Nadine were so very helpful. They worked with our budget, were super communicative and gave us options to...Read all

Farahat Family Adventure Southern AfricaMore reviews of this product (1)View product websiteKevin was absolutely wonderful to work with planning the trip and giving suggestions. He was very responsive and easy to work with. The trip was amazing! the best trip we've been on as a family....Read all

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