It felt like a very long delivery time despite only ordering items that were in stock. I ordered a Swell Vivarium through B&Q the other week and had it at home within three days (in comparison)....
My experience with this company was terrible. I ordered a UVB kit along with other items including a heat lamp for my turtle. My turtles heat lamp broke unexpectedly and I ordered a new one with...
Arrived on a pallet and a lot of packing, however I then had to remove said packaging and get it inside my home. I then had to dispose of the pallet and large pieces of wood with no assistance. The...
I recently purchased an acrylic enclosure from Swell Reptiles, and unfortunately my experience has been disappointing.
Within just three weeks, the door on the enclosure I purchased warped. After...
The service I received was exemplary, ordering was straight forward, Delivery was very quick. Despite excellent undamaged packaging there was a crack in one door. One email to customer services with...
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Product reviews
Date of purchase: 07/02/2026
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Trusted Customer
Feefo Verified
4 days ago
Appreciate the quick response however there is lack of communication between colleagues as my previous messages have been ignored
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