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Seton Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 26,822 reviews

Trusted Customer

Feefo Verified

6 years ago

aftersales poor

The initial service was great, I had a quote emailed over very quickly, the after sales was poor, as I received notification that I could have got a free gift, I tried to reclaim the gift afterwards...

jeanetteseton

Seton

6 years ago

Thank you for your valued feedback. We are glad to hear that you received a prompt response from our Quotations Team. We do offer promotional gift offers to our customers via email, post and the Website. I have investigated your order and find that you were given a discount on your order, we do only offer a free gift or discount per order. This is covered in our Terms & Conditions. Should you wish to discuss this in any further detail, please do not hesitate to contact us on freephone 0800 585 501.

Date of purchase: 11/21/2019

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Seton:

Superb Service as always swift delivery

already planning my next order, Superb Service and Swift delivery

Product reviews

Date of purchase: 11/21/2019

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Seton:

amazing service

Very polite staff I dealt with over the phone when I placed my orders and both orders arrived next day so very pleased with an all round great service

Product reviews

Date of purchase: 11/20/2019

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Seton:

Dissapointed

This was the first time that we used SafetyShop and unfortunatley, the products did not arrive on the date as described on the order acknowledgement and we were not notified in advance of the delay....

jeanetteseton

Seton

6 years ago

Thank you for your valued feedback. We understand that a member of our customer service team has already been in touch. I apologise for the delay in your delivery due to unavailable stock with our vendors and also the replacement parts. We would like to assure you that we do make every effort to adhere to delivery dates and this was an unusual case which is not typical of our service. Should you wish to discuss this in any further detail, please do not hesitate to contact us on freephone 0800 585 501.

Date of purchase: 10/16/2019

Trusted Customer

Feefo Verified

6 years ago

Very efficient service

Product reviews

Date of purchase: 11/15/2019

Trusted Customer

Feefo Verified

6 years ago

Great delivery

Items arrived really fast and well packaged

Product reviews

Date of purchase: 11/21/2019

Trusted Customer

Feefo Verified

Telford

6 years ago

What Trusted Customer said about Seton:

Excilent

Ordered for the first time with my company couldn't fault the service .

Product reviews

Date of purchase: 11/19/2019

Trusted Customer

Feefo Verified

6 years ago

Great customer service

I had trouble making payment online so I contacted to store and from start to finish I had great customer service and the gentleman I spoke to was really helpful.

Product reviews

Date of purchase: 11/21/2019

Trusted Customer

Feefo Verified

6 years ago

Fantastic service!

Product reviews

Date of purchase: 11/20/2019

Trusted Customer

Feefo Verified

6 years ago

Very happy, will use again and reccomend.

I was pleased with the service and the products received. I gave four stars as the products did not arrive on time, I emailed customer service who responded quickly.

Date of purchase: 11/18/2019

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