Disappointed this time. Been ordering many times with no issues but on this occasion service was poor. Item delayed several times, took over a month for it to be delivered, no updates given by...
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jeanetteseton
Seton
6 years ago
Thank you for your valued feedback. We understand that a member of our customer service team has already been in touch. I apologise for the delay in your delivery due to unavailable stock with our vendors. We would like to assure you that we do make every effort to adhere to delivery dates and this was an unusual case which is not typical of our service. Should you wish to discuss this in any further detail, please do not hesitate to contact us on freephone 0800 585 501.
Product reviews
Date of purchase: 12/11/2019
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about Seton:
The parts I was looking for were hard to find on the website and getting the size to fit the product was confusing.
Staff helpful on the phone. I needed a product urgently and they explained I could purchase it and then call them to arrange a next day delivery.
Product reviews
Date of purchase: 01/07/2020
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about Seton:
I would use the company again the only moan I have and I am not sure if its your company's fault but the delivery was left with the post office across the road but we were not told this n pick up...
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Product reviews
Date of purchase: 01/08/2020
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Trusted Customer
Feefo Verified
6 years ago
Trying to escalate the delivery due to urgency was not very successful
jeanetteseton
Seton
6 years ago
Thank you for your valued feedback. Estimated delivery times are given for each item and we endeavor to complete your delivery within this time span. Due to the Christmas and New Year, deliveries were subject to opening times of our couriers to complete delivery. I apologise if your delivery was caught within these restrictions and believe that your delivery has now been made. Should you wish to discuss this in any further detail, please do not hesitate to contact us on freephone 0800 585 501.
Need a Health & Safety Product? How about 57,000 of them? That's the number of products we currently feature within our catalogue and each one is of the high quality and value that you've come to expect from Seton.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Need a Health & Safety Product? How about 57,000 of them? That's the number of products we currently feature within our catalogue and each one is of the high quality and value that you've come to expect from Seton.