Knowledgeable and professional service, courteous staff member, enquiry and order was handled quickly and efficiently. Would certainly recommend to a colleague.
Terrible service. Delivered a box of gloves 7 months after order and despite putting in a call to cancel the order when the projected delivery time was shown to be a few weeks.
Customer services had...
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jeanetteseton
Seton
5 years ago
Thank you for your valued feedback. We understand that a member of our customer service team has been in touch. May we apologise for any inconvenience caused by the delay in your delivery. Due to the current circumstances surrounding supply of Covid related products it has been very difficult to give guaranteed delivery times. We have tried our best to contact customers to advise of late delivery times offering alternatives where possible. Please accept our apologies that the service you received in this instance was not to our usual standard Should you wish to discuss this in any further detail, please do not hesitate to contact us on freephone 0800 585 501.
I have never encountered a problem when ordering items from Safety Shop. The delivery is always prompt and on time and the goods have been exactly as I ordered. I will definitely be using SafeyShop...
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Product reviews
Date of purchase: 01/05/2021
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Trusted Customer
Feefo Verified
5 years ago
A very quick transaction
jeanetteseton
Seton
5 years ago
Thank you for your valued feedback. We understand that a member of our customer service team has already been in touch. I believe that we offered you a replacement for the faulty items but you are happy to keep the product. Should you wish to discuss this in any further detail, please do not hesitate to contact us on freephone 0800 585 501.
Need a Health & Safety Product? How about 57,000 of them? That's the number of products we currently feature within our catalogue and each one is of the high quality and value that you've come to expect from Seton.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Need a Health & Safety Product? How about 57,000 of them? That's the number of products we currently feature within our catalogue and each one is of the high quality and value that you've come to expect from Seton.