Thank you for your valued feedback. We understand that a member of our customer service team has been in touch. May we apologise for any inconvenience caused due to your parcel being lost by our carrier. I believe that a credit and replacement has been raised for you. Should you wish to discuss this in any further detail, please do not hesitate to contact us on freephone 0800 585 501.
Product reviews
Date of purchase: 04/05/2021
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Ms Susan Lee
Feefo Verified
5 years ago
What Ms Susan Lee said about Seton:
this was delivered to an access point despite our office being open 24hrs.
jeanetteseton
Seton
5 years ago
Thank you for your valued feedback. May we apologise for any inconvenience caused due to the delivery being delivered to a different location on your site. We would also like to assure you that we do make every effort to adhere to delivery points and this was an unusual case which is not typical of our service. Should you wish to discuss this in any further detail, please do not hesitate to contact us on freephone 0800 585 501.
I still haven't received the item I ordered. Really not impressed
jeanetteseton
Seton
5 years ago
Thank you for your valued feedback. We understand that a member of our customer service team has been in touch with you concerning your order. Having investigated your order we can see that unfortunately the delivery was unable to be made to yourselves due to your business being closed, and so the courier returned your delivery to us. We have arranged a redelivery of your parcel with added contact information that you have provided. Your item should be with you shortly and I hope your product meets your expectations. I apologise for any inconvenience. Should you wish to discuss this in any further detail, please do not hesitate to contact us on freephone 0800 585 501.
Need a Health & Safety Product? How about 57,000 of them? That's the number of products we currently feature within our catalogue and each one is of the high quality and value that you've come to expect from Seton.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Need a Health & Safety Product? How about 57,000 of them? That's the number of products we currently feature within our catalogue and each one is of the high quality and value that you've come to expect from Seton.